Wedged In Deli & Catering — Restaurant in Town of Greenburgh

My colleagues and I placed an order yesterday. Took over an hour and a half to get the order delivered. We called twice only to be told they had a catering delivery. You would think common sense and courtesy should have used and let us know ahead of time before we paid. Otherwise we could have made arrangements to have someone pick it up or order from somewhere else.

We received our food a short time later only to realize they forgot one item from our order. My colleague called and whoever the lady said oh we noticed that. Again....where's the courtesy to call or at least deliver it. By this time we were all upset and decided to just ask for a refund for that portion of the order.

Between the lack of professionalism and the loud and disorganized delivery woman they always send. Seems this place needs to get it together. Can't speak for my colleagues but I will never order from this...

So working in the area this is the primarily the place my coworkers and I order breakfast from quite often. With that said its also quite often that they never get the order right and not because of the person taking down the order but I believe the breakdown is with the person preparing the food. Whenever we get our order we get a copy of the order that was taken, so 95% of the time its usually written down correctly but never prepared correctly. ie; requesting scrambled eggs and receiving fried eggs. or butter and jelly and receive butter and not the jelly. If I wasn't paying extra for the service (the scrambled vs fried eggs) I probably wouldn't care but the fact that they up charge for every little thing is my issue. If your'e gonna up-charge, let's...

Love the egg white and bacon in Kaiser Roll sandwich with a side of home fries.hone fries were nice and soft. Woukd have been nicer if the peppers were a little bit smaller. Mine were chunky and instead if eating withered the potatoes, I had to eat them separately. Woukd have loved a bit more flavoring or spice on home fries, but they were still good none the less !! I also got a ham on a wedge roll and it was awesome. Love boarshead, but I wish the wedge roll had more crunch to it like a Dutch or seeded italian wedge roll. Again, still good, but hoping the feedback can be considered !

Good job...