Ruggiero's Pizza & Deli — Restaurant in Town of Guilderland

If I could give this place negative stars, I would. This used to be a decent establishment that my wife and I ordered food from on an almost weekly basis. The food was always good, staff was pleasant and orders were correct. However, as of late this place has gone downhill drastically. The past 3 orders that I have placed through Mealeo have been misplaced, the staff 'forgot' to check the computer or the guy making the pizza 'forgot about' the slip of paper hanging on the shelf in front of his face. Ruggerio's flat out refused to reimburse me claiming that I needed to contact Mealeo and have them do so. I am not sure why this is Mealeo's problem? Mealeo has done their job. Ruggerio's has not! I was told to stop placing my orders through Mealeo. I am not sure why Ruggerio's is blaming Mealeo for their incompetance? One of these 3 times, I was asked if I would like a cookie or garlic knot while I waited, as if somehow over and hour of my time wasted was worth a mere $2 to Ruggerio's. What a complete joke! I asked when Joe Ruggerio would be in, so that I could speak to him. I was told 'he comes for a few hours in the morning to make bread, but you can periodically call and try to catch him'. Hmmm...perhaps this is the reason that his business has totally gone down the crapper??? I would suggest not bothering to waste your time doing business with this place, as Ruggerio's just doesn't care that they now offer disgustingly inferior service to their customers. This is totally and completely unacceptable! I know that I will definitely be searching for somewhere else to order from on a weekly basis, but I'm sure Ruggerios won't care about...

The variety of pizza options at Ruggiero Pizza is impressive. Whether you prefer a classic Margherita, a meat lover's delight, or a veggie-packed creation, their menu has something to satisfy every craving. The toppings are always fresh and plentiful, and the combinations are thoughtfully crafted to deliver a harmonious blend of flavors. Each bite is a true taste sensation that leaves you wanting more.

What sets Ruggiero Pizza apart is their commitment to consistency and customer satisfaction. Every visit guarantees a consistently delicious pizza, whether dining in or opting for takeout. The staff members are friendly, efficient, and passionate about their craft. Their dedication shines through in the quality of the pizzas they create, making Ruggiero Pizza a must-visit destination for pizza lovers seeking a memorable and mouthwatering experience.

Disclaimer: This review is based on my personal experience at Ruggiero Pizza, and individual...

Last evening I called and ordered a pizza, which was good, the girl that took the order was nice also. When I went in to pick up the pizza I saw they has potato salad and desserts. I used to get their potato salad because it tasted like it was made with Hellmanns, not like ones in stores. They must have someone else make it, it didn't tast the same. Make your own it is $7.99 a pound. I bought a slice of cake for $5.99, no wonder they had a lot to choose from, I hope it's fresh. It's my fault I decided to spend 14 + dollars. Prices are up everywhere for everyone, I hope they go down. I know now to think twice if I go back there.

I don't know why so many stars have to be checked off, especially if just picking up and not eating in for atmosphere. Plus under which dish would you recommend just pizza is not listed. I've been satisfied with what I bought there or I...