Have not been inside yet, only had delivery because of the quarantine.
"TL;DR at bottom of review"
I've eaten at quite a few places for subs and hoagies, some have stuck out, others blend in with the rest, some I have sworn off completely. It doesn't take much to be "good", but it does take an effort to impress me and Picasso's is one of the few that has impressed me from start to finish.
When I first called the restaurant, I was greeted by a very pleasant staff member that took the time to go through multiple options with me for food, along with determining my address and actually explain anything that may of not been apparent from the get go.
I was told 40 minutes for delivery, I'm used to delivery drivers being a tad late, however, I was pleasantly taken off guard by the young delivery driver, who was there in 30 minutes. Fairly soft spoken, but extremely polite and the food was still hot which is a major plus in my books.
I ordered a simple stinger sub and fries for my first time so I could actively compare to some of my favorites. Both came in aesthetically pleasing delivery boxes.
The fries, much to my delight, were of a steak fry variety, not heavily salted and not overdone. Coming with a 'Red Gold' ketchup cup rather than the Heinz packets we're all used to. Excellent taste and I would say "almost" as good as Ferro's breaded fries, but of course those are on a whole other level as anyone can agree.
Now, for the sub. The bread they use for subs/hoagies isn't a Costanzo roll, which may be a deal-breaker for some. But rather an in-house roll they make I was told, something akin to what I would personally call a sourdough-lite. I quite liked it, it has a very nice taste to it and has a flaky outer crust. I will say it does not hold up quite as well structurally as a Costanzo roll, as my own sub was falling apart. Not really a major tut, but something to take note of for oil heavy subs such as a stinger.
The chicken fingers must've been cut from some absolutely monstrous chickens, as these are the 2nd biggest fingers I've encountered on a sub. The chicken itself is very tender inside and the crust is crisp and snappy, the taste is fantastic, though I will say that they are a tad dry for my taste and the steak is a tad damp with oil. Overall it was a phenomenal sub and I am only nit-picking. This is one of the first subs in a long while that I have not been able to eat in one sitting.
I will be recommending this place specifically to my other sub enthusiast friends and to anyone taking the time to read this review. I hope to eat inside your establishment one day and test your food hot from the kitchen.
This spot whole-heartedly earns my Sub of Approval.
TL;DR - Fantastic staff, excellent food, on-time delivery and professional presentation. Different rolls than Costanzo, but if you like subs, I...
Read moreI had the worst experience as a consumer with this Picasso's location. On Saturday I preordered 2 party sheet pizzas and 100 wings yesterday for delivery to a party on Sunday at 5pm. Today (Sunday) I called at 4pm to confirm delivery and was told by a nice girl that everything looked great and we will see our food at 5pm.
At 5pm I was called by the delivery driver and he informed me that he would be at my house no earlier than 5:30pm. He said he had difficulty leaving the parking lot because of the Bill's game and the traffic on Southwestern was like a parking lot. He said there was nothing he could do but he was doing the best he could. I live 3.0 miles away from this Picassos.
I then call the store and asked to speak to the manager. I explained I had 60 people at my house waiting on food and the late delivery was unacceptable. He said there was nothing he could do. We talked for a bit about how disappointing that service was and how I was surprised they could not anticipate traffic from the Bills game. I then said when the food arrived, if it was cold I would be calling the store back to complain and expect some sort of compensation because the food was not delivered as promised. This "manager's" response was that he would tell his delivery driver to turn around and go back to the store. He would tell his driver to go back to the store and then hung up on me!!!
I was so surprised by the response I called the store back and asked to speak to the owner. I was then told the person I spoke to, "the manager" was also the owner. I was then left with a house full of 60 people at a three-year-old's birthday party, half of which were around the same age as my child and no food, because this Picasso's owner did not put the customer experience first. I even tried calling the delivery driver back but he sent both calls directly to voicemail.
As a host of the party, there is nothing more embarrassing or stressful than not having food for your guests and when a pizza place cancels at the 13th hour you have no options. I would strongly encourage not purchasing from this Picasso location. They were not willing to work with me on a $139.00 pizza bill for what?!
Worst dining experience ever.
Unfortunate for them, an entire neighborhood that frequented their location will be going else where for their pizza. So...
Read moreAs an art enthusiast with a craving for both aesthetic delight and culinary indulgence, visiting Picasso's pizzeria was an anticipated experience that promised a fusion of artistic inspiration and gastronomic pleasure. The name evoked visions of an ambiance adorned with abstract masterpieces, a gallery of sorts where one could savor not just the flavors of Italy but also the visual feast of eclectic artistry.
However, stepping into Picasso's revealed a different scene altogether. Instead of walls adorned with the avant-garde strokes of the legendary painter, what captivated me were the aromas wafting from the kitchen—a symphony of tomatoes, basil, and melted cheese composing their own masterpiece.
While my quest for exotic art found its endpoint in the form of delicious pizzas rather than avant-garde canvases, Picasso's managed to turn my disappointment into a delightful surprise. Their pizzas, much like an artist's palette, presented a diverse spectrum of flavors—bold and innovative, yet grounded in the timeless tradition of Italian cuisine.
Although I yearned for the brushstrokes of creativity on the walls, I couldn't help but appreciate the artistic craftsmanship manifested in every slice of their pizzas—the perfect dough, the harmonious blend of toppings, and the balance of flavors, each one a culinary creation worthy of admiration.
In essence, while Picasso's might not be a haven for exotic art, it certainly paints a delicious picture on your palate, inviting you to experience a different kind of artistic expression—one that tantalizes the taste buds and leaves you craving more. If you're willing to trade canvases for delectable pies, Picasso's is a must-visit for any pizza enthusiast seeking an artistic...
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