Dunkin' — Restaurant in Town of Hempstead

They are fast here. Tony is very nice and accommodating. He always makes sure everyone is satisfied. They always get my order right. Sometimes they even give me free munchkins or extra.

Updated: Used to be my go to dunkin for many years. It’s the closest one to me but unfortunately I recently had to change my dunkin and it’s honestly worth it. I like Tony the manager a lot. He always treated me right. He even remembered my name and sometimes he would give me free donuts or munchkins if I had to wait for a drink. My last visit I got a decaf coffee and it was sour. I thought maybe it was the flavor because it was pumpkin so I figured to go back and just get a different flavor so I did. That one was sour too. I thought it was just me but I kept tasting it and something just wasn’t right. So I go back and the workers basically looked at me like I was crazy. She even made me another one to try to see if that one was to and it was. The milk wasn’t expired so she said but I believe it was the decaf coffee. The regular tasted fine. I got refunded for the one coffee only when it should’ve been one. Even Tony looked at me like I was crazy and he said no one else complained making me look even crazier. But I knew that wasn’t true because I doubt anyone orders decaf in the morning because they always take forever making decaf especially in the morning. I believe he just said that or if people did get it maybe they just didn’t want to go back. I even went to another dunkin to see if I was crazy and it wasn’t sour! So it was not just my imagination lol. The old staff was better, they used to give me extra munchkins and even other Dunkin’s do that but they are very skimpy now and they even only gave me less than what I said. The new staff isn’t the greatest. Also their baked goods are never fresh and the pumpkin muffins look weird compared to other Dunkin’s very strange. The amount of money this place owes me smh. I’m disappointed. Anyway I’m officially done with them! This place...

This Dunkin donuts located on Hempstead turnpike is one of the best Dunkin donuts I've ever been to! their cashier which I'm not sure who her name is, is a very nice and sweet lady, she always greeted me with very a warm welcome ( as I do the same) and most importantly she know how I like my coffee so I don't even have to ask as soon I as walked in my coffee is already ready for me nice and very warm. I'm not the type to write reviews because for me if the customer service is great ill just keep on coming back and the fact that I am sitting here writing a review is to show how much I appreciate their customer service and it also shows how much the person really care about her job and the fact that she go out of her way just to have my coffee ready for me really means a lot to me and because of that now I am a...

Today was the last straw in this store! I ordered a sandwich with turkey sausage and was given bacon instead. My husband is allergic to pork! He got sick immediately! Went back to the store only to be mistreated and aggravated by the manager who told me that he wouldn't apologize for something that he didn't do, what do I want him to do and that if I didn't like the store why do I keep coming back! He kept playing games, asking me what I order when i gave him the receipt and my phone to look at the mobile order! He didn't seem to see the gravity or convern of any repercussions! Who is going to pay for this medical bill???!! A big company such as DD , you guys let this happen? Read the reviews for this store! It's trash! I will go to BBB as this is totally...