Sauly's Pizza — Restaurant in Town of Hempstead

Sorry to say but once again another kosher establishment with very poor service. I placed a phone order on the phone and gave them my credit card information. I even gave them the name for the order and they tried to deny that I paid and tried to get my dad to pay again when he picked up the order!! When he asked who took the order, suddenly no-one knew.They also gave my dad an attitude when he questioned who took the order on the phone. I had to get on the phone to confirm my credit card number and let them know I was already charged for the order. The guy tried to tell me I wasn't charged for the order even though they took my credit card information on the phone until he confirmed that I was charged in the system. I am only giving them three stars because the pizza is good but the service is horrible. Its a shame because the owner is a really nice guy and way better than the previous owner when it was Hunki's Pizza. Any other decent establishment would have comped the food or thrown something extra in but because this is a kosher restaurant they don't do that because they don't have competition. This is unreal and embarrassing as a Jewish...

Ordered eggplant parm as a gift to myself for Christmas because I love eggplant parm. Called the restaurant prior to ordering to ask if the eggplant parm came with pasta. Person on the phone told me that it does I said I am asking because I am on your website and it doesn't say that it comes with pasta. He says it's under the pasta section so it comes with pasta not sure which one it comes with. Place my order via door dash. My food arrives only for me to realize that it does not come with pasta just a tray full of eggplant for $22.00. I contacted the restaurant and said I specially called and asked if the eggplant is served with pasta and was advised that it was I have my food and there's no pasta. Person on the phone was chatting telling me that's how it comes blah blah blah. Nonetheless, I'm never ordering here again.

Let's look at the definition of pasta boys and girls:

pas·ta /ˈpästə/ noun a dish originally from Italy consisting of dough made from durum wheat, extruded or stamped into various shapes and cooked in boiling water, and typically served with a sauce. "fresh pasta with pesto, feta cheese,...

Came here for the first time tonight. The pizza was delicious and light - the perfect amount of “grease” and almost a little underbaked for the crust, which we liked/prefer. We had our almost 2 year old son with us, and the staff precut his piece into small pieces and also had a few half slices to make it easier too. The man who helped us (I assume the owner but don’t know for sure) was very nice. He went outside briefly and also made it a point to say thank you and have a good night in case he didn’t see us before we left. Would recommend for sure - good food and good service!...