Taco Joe's — Restaurant in Town of Hempstead

I can't believe I am leaving a bad review. Firstly, I never give bad reviews. Especially for restaurants. Secondly, I can honestly say I haven't had any real issues with this location until tonight. Tonight, I walked in, and the servers were very nice and accommodating. it wasn't until it was time for me to pay for my order. The manger tried to over charge me for my salad. I come there ALL the time. So I know the cost. My order was the shredded lettuce, regular tomatoes, cucumbers and a sprinkle of onions. NO MEAT!!! The amount she tried to charge me was $11.41. This isn't the first time she has tried this, however she was told by the male manger months ago that its $8.00 plus tax when she tried it before. I said politely excuse me that's not the correct price. She said, yes it is. I said No ma'am I never pay that much because it has no meat. With a smirk on her face she begins to pick up the register to turn it towards me. And said I can show you, I said I didn't ask you to show me I am telling what I normally pay. She said oh that is what the old manger would do but now its this price. I said to her are you a manger?! I asked because I could not believe that she was a manger and was very unprofessional. She replied Yes again with a smirk on her face. I then walked out leaving the salad and yes I was angry in the way I was being treated. I walked back in to ask for the owners name. I had to ask her three times because she just stared at me I like I did something wrong to her. After she finally responded to me I said that was terrible customer service. I had to sit in my car for a second and reevaluate the whole thing. Did I do something wrong, Was I disrespectful. Trust me if I was wrong I would have went back in and apologized. But I didn't do anything to be treated the way she treated me. I even called my close friend to ask her how much does she pay for the same salad. She responded $7 to $8 but never more than that. As I mentioned before this isn't the first time she has done this to me. Therefore, I am starting think she has a problem whatever it is with me. Little did she know I am a restaurant owner and I know she handled me wrong. I would never treat any of my customers like she treated me. Because of her unprofessionalism she lost money because I didn't purchase the salad and I am no longer going back to this location. Her goal should be to treat all customers with respect and to make sure they are accommodated. The goal also is to make money. She cause her boss to lose money and a customer. Very...

Ever since the 24 Hour Jack's (in the Box) closed down in Mineola, I have had a serious hobo craving for fried tacos. They were the best! I remember, back before NY took away my license to drive a car because of that unfortunate "Did I just ram the back end of a Corrections Department Bus?" incident, I used to love ending a night of getting hammered by negotiating the Jack's drive-thru and feasting on a pant-load of super tacos. I knew that the night would end with me riding the potty like a Kamikaze pilot who lost his map to Pearl Harbor, but I didn't care. Unfortunately, Taco Joe's is not going to be able to fill the taco shaped hole in my heart. I don't blame them for trying, the same way I don't blame the folks who organize the Special Olympics; but I don't want them to hold the Shot-Put Competition in my mouth. I mean, I could have looked the other way at the squadrons of flies in the seating area, the stale urine smell that lingers no matter how far from the toilet you sit, or the mouth-breathing lazy-eyed dude who mangled my Straight Shooter combo meal with his dirty hands. What I do mind, however, is the UNBELIEVABLE amount of salt that they put in their ground meat recipe. There is not enough homemade jailhouse Prune-O in the world to wash that taste out of my mouth. And then for dessert I had the good fortune to witness another member of Joe's special team flash her obviously unwashed thong while trying to mop up a puddle of vomit left by another satisfied customer. FYI Joe: there is no shame in going to barber college, and your taco's will not be receiving a certificate of...

I stopped here today on my way back from class. I got the meteor crater and some chips. As I am eating my food I bite into something hard and almost cracked my tooth. When I spit out what was in my mouth, I saw two small pieces of something hard. After washing it off I discover that it was a rock that I had broke it half with my teeth. I decided to take back the food for a refund, because I am not having them remake my food since I don't know where the rock came from. I walked in and went straight to the register and the man that helped me, I told him I found a rock in my food and he proceeded to help the next few customers. I waited patiently and when he finally got around to address the situation he looked at the rock and questioned it. I stated I would like a refund and he told me he can not because cash would be missing from register. At this point he was rude to me for dismissing the issue from the beginning and now the person I was with. The manager (who was the same person who served me the originally) said there was nothing he could do except talk to the "big boss" we asked for him to call and he said I can give you the number but you have to use your own phone. After he handed over the phone number I asked for a copy of the receipt and he was rude saying he already gave me one and then the person I was with asked for the name of the boss and the manager was rude and said "I wrote it there cant you read?" The situation is not resolved and I was treated unfairly. There was a rock in my food. I simply wanted a refund. That is the last time I will ever got to...