Great Wall Chinese Food — Restaurant in Town of Huntington

Mystery meat, and nasty service

My wife and I ordered General Tso's tofu (with white rice on the side) and lo mein to celebrate our daughter's birthday. They sent a combination platter with some kind of meat in it. I'm vegan, so we called to see about having the order replaced- got a busy signal. The kind delivery guy (from a third party service) headed back to talk to them and get the correct order. The woman he put on the phone with my wife screamed at her, saying "We run a BUSINESS- if you want more food, pay for it." Our daughter ended up eating dinner alone- not the celebration we had planned. There are many great restaurants where we feel valued as people. We'll get...

lll give one star because the food wasn't horrible BUT I called in my order and the person on the other line said they don't take American Express so I used my debit card, within hours there was over $75 being charged from all sorts of companies. So I called to tell them that someone who takes the orders is stealing people's credit card info. The woman proceeds to tell me that there was no manager in and that the manager doesn't know English so I should just cancel my card. I then asked her doesn't she find it important that someone that works for them is STEALING. She didn't seem to care at all. Buyers beware and don't give them your...

If I could give NO STARS, I would. They gave me fried rice for a steamed chicken and broccoli dinner when I told the the person has allergies. I called to ask for a different order and offered to give the wrong order back the woman told me they won’t I asked for a credit back on the card and they wouldn’t!! Now I am stuck with a dish that no one will eat and out of money for it. Crooks. How could you run a restaurant and when a customer calls with a situation like mine, not rectify it?!

Their four and five star reviews...