Bruster's Real Ice Cream — Restaurant in Town of Irondequoit

Bruster's Ice Cream is a delightful gem for anyone with a sweet tooth. This charming spot stands out not just for its delicious offerings, but also for its exceptional service and welcoming atmosphere. The moment you step in, you're greeted by friendly staff who are genuinely excited to help you navigate their extensive menu. Their enthusiasm is infectious, making the entire experience feel warm and personal.

One of the standout features of Bruster's is their generous portion sizes. When you order a scoop, you're getting a mountain of ice cream that's more than enough to satisfy even the most voracious of cravings. This makes it a great value, as you definitely get your money's worth. Whether you're indulging in a classic flavor like chocolate chip cookie dough or something more adventurous like their seasonal pumpkin pecan, you're guaranteed a hearty serving that will leave you more than satisfied.

The quality of the ice cream is another reason Bruster's shines. It's clear that they prioritize using fresh, high-quality ingredients. Each flavor is rich and creamy, with a perfect balance of sweetness. The ice cream is made fresh on-site, which you can taste in every bite. From traditional options to innovative new creations, there's something to tantalize every palate. Their waffle cones, made fresh daily, add an extra layer of deliciousness to your treat.

Bruster's is also an excellent place to bring family and kids. The atmosphere is inviting and family-friendly, with plenty of seating options both inside and out. Watching the kids' faces light up as they choose their flavors and toppings is a joy in itself. The staff's patience and friendliness with younger customers make the experience even more enjoyable for parents.

Overall, Bruster's Ice Cream is a top-notch destination for ice cream lovers. The combination of large portions, friendly service, and high-quality, delicious ice cream creates an unforgettable experience. It's the perfect spot for a family outing, a date, or simply to treat yourself to something sweet. If you're looking for a place that embodies the joy of indulging in ice cream,...

First I want to say that we love brusters ice cream and have been eating it for years. (Webster before this location opened ) Last night however was pretty bad. First we called from the parking lot 1/2 hour before closing to ask if there were nuts in a certain flavor. We wanted a packed two flavor quart. Told the young man we were in the parking lot but he wouldn’t take the order but said we had to use the online ordering ,. (Which is absurd. We should have just gone into the drive thru and ordered and waited like the rest of the cars were doing. ) We ordered online. And still had to wait for the pick up because no windows but drive thru were available! Snow covered the rest of the window areas !

One of the flavors was Jamaican me crazy; when we got it home it was soupy and just like semi-melted milk with tons of nut bits. Not one trace of chocolate fudge rippled! And he spooned it over the other flavor where it’s liquid state oozed into that flavor. We immediately called to ask the young man why the ice cream was in such a state and how it had none of the attributes it is shown to have on your website. He said “ some of their ice cream flavors don’t freeze all the way”! To that I say….then do NOT sell them as ice cream ! Even on a frigid feb nite? He obviously knew he had just packed a watery quart for us but yet He never apologized or suggested any recourse. And it is a costly product. Very disappointed. Very. Guess it’s back to wegmans for late night ice...

This was my first visit to a Bruster's in years and a highly satisfying one at that! Stopped here during their final hour of business, and they had their work cut out for them! There was a decent drive-through line and even a few people in line at the window, including us. There were only three employees, but they handled the crowd impressively well, with care for each order. Friendly, welcoming, and efficient staff are a major part of the 5-stars. And of course, the ice cream! Delicious, smooth milkshakes and awesome sundaes. Amazing variety of flavors of fresh ice cream!

Our order: Graham Central Station Milkshake - LG Chocolate Peanut Butter w/ Buckeyes - SM Peanut Butter Cup Sundae Regular Sundae with Peanut...