Besito Mexican Restaurant - West Islip NY — Restaurant in Town of Islip

Originally when I first visted this location 3 months ago I had given it an excellent rating. But due to my most recent vist I chose to write this review on yelp and decided to post it here as well.

I have visted this location various times and each time I had a relatively good experience, this last time however not so pleasant. First I called to see how long a wait was for a party of 6 they said no wait at all of I go there with the party since I couldnt make a reservation I said okay no problem. My family and I make it to the location and are told by what I assume is a manager that we can be given a table BUT we would have to be finished before 1 hour and 20 minutes (weird right but this isnt the issue). When we were seated we were told by the hostess about their drinks and my father asked her what beers they had and she said they didnt have any, very strange for a resturant we thought.

Next we were introduced to our waiter who was fantastic he was patient with us and got our drinks ordered. Everything fine and dandy but then as our waiter left, out of nowhere that same manager (I assume) that sat us down came and asked us for our order. We felt rushed so we put in our orders. Then comes our waiter and asks us if we have any questions with the menu and starts telling us about the specials for the day, we didnt have the heart to stop him as he went on with the list of specials THAT THE MANAGER DIDNT TELL US ABOUT. We had to tell him that our orders were already placed and he looked just as surprised as we did.

There were some amazing choices in that specials menu (the menu was vocal btw) but we had no clue. We felt rushed by a specific member of the staff (the maybe manager) and that isn't okay. When people go to restuarants they dont want to feel rushed and have a mediocre time because you want to free the table as soon as possible, we paid just like everyone else. There were things on that specials menu that my family members would have perfered, they felt as if they had to eat something they didnt want because of this reason.

Also i asked our waiter what beers they had and turns out they had a whole selection of draft and bottled beers. I am sorry but why are other people doing our waiters job when they are just putting in the bare minimum. Again our waiter was great he was the only positive experience in this restaurant for my family (it was their first time being here). It's hard to say you enjoyed the food when you feel rushed. Take care of...

Upon arriving to Besito, the host station was unattended (because they were helping someone else), but we walked up to the bartender who very kindly found him so that he could seat us right away. After walking in, we noticed how beautiful the decor was and how each component worked together to create a romantic space. We chose to dine here for our 3 year anniversary and we both agree that it was the perfect romantic setting for the occasion. The restaurant wasn’t too classy, but definitely wasn’t laid back either - we’d say it had a “candle-lit” romantic atmosphere. Our waitress took our drink orders right away & just a minute after she went to grab our waters, our complimentary chips had arrived! The evening we chose to dine at Besito’s, we were one of three couples in the venue - we arrived at 9:30pm on a Wednesday. Once we placed our orders, our appetizers came out right away (shrimp empanadas)! After we finished our empanadas, our entree & side came out just a few minutes after (iron skillet chicken taco & street corn). The food was absolutely phenomenal and we would definitely recommend all of the dishes we chose — I’m going to assume everything else on the menu was great as well! All of the ingredients as well as the sauces tasted so fresh! The portion sizes were also perfect & we actually needed some to-go containers because we didn’t want anything to go to waste! The entire crew was amazing! Our main waitress was very pleasant! She greeted us with a cheerful tone and made sure she checked on us every few minutes - without being too overbearing or pushy. She actually even refilled our water cups after they closed! The bartender, bus-girl, and host were also very kind and made our experience very enjoyable with their warm smiles! Last, but not least, was the music! The music was great, the volume wasn’t too loud but wasn’t at a whisper and really set the tone for the evening. The song selection was very nice as well. We’d give this spot overall a 10/10 rating! We’ve even ranked it one of our best restaurant experiences ever and we’ve been to a lot of great spots all...

This restaurant is cozily tucked off the main road in Islip. As soon as you walk in you step into a warm and very elegant ambiance. Seemed like the secret is out on this place because there was a nice crowd for a late Tuesday evening. I normally rank a place based on a lot of factors and this place definitely has potential to be a perfect 5 stars but I had to be critical of the fact that the cocktails we ordered, one of them their signature drink, were not that good. Also, the server was raving about how good the guacamole is but it was equally underwhelming, could've used more citrus. And lastly, by the time we ordered food it was close to 9 PM and the crowd was starting to thin out, yet the cook time on our food seemed to take longer than need be, a little over 20 minutes, as well the menu prices are a little high. That being said, the service was perfect!! Our waitress was very informative, charismatic, and found it easy to have conversations with us about life in general. The head manager came and personally served us a complimentary sweet potato taco which was literally the best taco I've ever had!! And the food runner was very polite and professional in his delivery of our meals. The food?! To die for!! Absolutely amazing!! These recipes and those chefs are really doing something special in that kitchen. I had the most flavorful and tender skirt steak I've ever eaten in my entire life!! It will be the reason I return!! They also have a very unique menu and I have a feeling everything else is equally as amazing!! With service and food that good, it's easy to overlook the lackluster guacamole and cocktails, wait time, and prices and very hard not to give them 5 stars!! Good job guys and thank you for an amazing...