J&R's Islip Steak House — Restaurant in Town of Islip

I went out to lunch with my wife, mother in law and 3 year special needs son. My son was sitting on his chair drinking his apple juice and having his lunch and inbetween watching Disney plus on my phone. Mostly locked in on Curious George. My son was not being disruptive (not running around, throwing objects on the floor, not throwing silverware). He let out a short yelp 3 times at the table. I literally just said to my my wife I was going to walk him outside whe the manager had the audacity to come to the table and say if he keeps this up we have to leave. He said wow what happened he was behaving so well when he came in?? Again a 3 year old boy sitting still at the table keeping to himself and yelled in a practically empty restaurant.And on another note there were 3 maybe 4 other tables being waited on in the entire restaurant portion.I don't know if the manager has kids or grandkids but is extremely rude and out of line. Anyone with young kids this place is not for families especially if you have little ones that let out a yelp here and there. I drove 40 minutes out here to have a nice lunch with my wife and mother in law and son and have not been disrespected this way before. In my 38 years I have never been asked to leave a restaurant as a child, young adult now as a parent with young kids. The back staff was even being interacting very nicely with us and our son. The back staff and server was around when we were to me when we couldnt stay if he kept up his "bad behavior". The server even apologized to me for being asked to leave. We picked up our stuff and said we will pay and leave. I was even going to bring desert home to my other kids and did not. I would be more then welcome to have an open conversation with the owner about this. I have how many pictures of him sitting there watching Disney plus on my phone, eating and drinking. And also you can clearly see how empty the restaurant was. I truly don't understand the reason he had the need to come up to us and make a comment about my special needs child that let out 3 yelps becuase he liked hearing his voice echo in the empty restaurant. The irony in all this was when we walked in past the bar the bar, yes the bar filled with adults (all over the age of 21) was 20xs louder then my kid but no one was spoken to in the bar or asked to leave just me and my family?? Again I welcome having a conversation to see what he did that was so wrong other then make a few noises that the manager had a problem with. My wife even told him he has special needs and his response was bluntly I did not know. Not looking for sympathy but he needs to think before he speaks for something so minimal as making 3 noises. I don't know if he forgets at one point he was a young kid and shockingly it's what kids do. And my wife and I are on top of our kids and go out all the time with them and make sure we walk around with them and take them outside if need be. I don't need to be told that by some random person that is just looking to swipe my card when im done eating and treat me like garbage. Again as i said in my post by coming over to say we would have to leave if he does not stop is not the same as "recommending a stroll". And Im embellishing and exaggerating as to what really occurred? Was he constantly yelling, crying, throwing items, not sitti g in his seat. The answer is no. But you know what really happened apparently. I would not allow my child to yell over 10x as you have said because you were counting i am sure, in any place. 80 percent of the time we were there he did not make a sound but because multiple tables (the whole 4) complained about him. And I do not post any reviews on any forum. This is my first one. Only this time after this horrible experience have I decided to make my first post because the way we were treated. And funny how you say out of respect for me in your reply. Now on another online forum you're respectful when everyone sees my post and your reply. And of course you're saying I embellished based on what YOUR STAFF and customers...

Terrible management team. Went last night for dinner with a party of 6. Was told the wait would be 15 mins and was asked to wait outside due to COVID regulations so we did. Another large party came and sat in the waiting area and they were allowed to stay inside for about 20 mins before being brought to their table. When they sat we moved inside because it was cold and we’re immediately approached by the manager who told us we had to go back outside due to COVID. When we told him the other party was in there for 20 mins he said that wasn’t true and he had just called them in to sit because their table was ready. We ended up waiting over 1 1/2 hrs because he refused to put two tables together, meanwhile we’re sitting new parties that arrived after us cause they were only a party of 4. As we stood outside we watched the waiters and waitresses clean off every table with the same dirty rag in a red bucket they had right by the window where we could see. Not spraying the tables with disinfectant or anything not wiping the chairs that people touch when they sit. Real safe Covid precautions! Also the waiters and waitresses including this manager with the worst customer service skills ever feel that clear plastic shields are safe with no mask!!! When customers sit to eat they are standing over them and can basically breath on anyone sitting at a table. Face shields are meant to protect your eyes a face mask is still required especially in a restaurant setting. Needless to say we had to leave and go to another restaurant where we’re we treated safely and politely. We have been eating at JR’s for years and never received the service we did last night! Not sure of the managers name but he was working on 10/17/20 around 8pm. Never again...

My waitress was all over the place she was horrible never again Her name was Kathy I won’t go back my food was horrible. The fish was frozen when I was told that it was fresh from the waitress. She lied right to our faces. The one out east is so much better when I told the guy behind the counter how I felt about it he said you should’ve pulled me over to the side. That’s not an answer and then when I’m leaving, there’s someone at the bar that was angry with the food too. why would you argue with your customers? This is not how you get business. I feel bad for the young people that work there that I have to put up with all this nonsense. Plus, the waitress was so dirty. She was dropping shit all over the floor and then picks it up with their hands after something was said, and then goes to the next table and helps them without even washing her hands. What is wrong with the service? I think the Health department should go down there and see what’s going on And I know you guys are going to comment back on what I said, but I don’t care you guys have no empathy for customers Seascape Was so much better they were In the location that you are now from 1902 to 2007 I read all the reviews that you respond to when you have bad reviews this is not make you get more customers It looks bad on you so maybe she can reconsider on what you respond when people make reviews and how they feel Goodbye I’ll be waiting to see what you write on this review I can’t wait to see...