Went in there for the first time because my friend got a sandwich last time and it was good so I wanted to get one myself, first of all the enterence and the store itself is cold and the ordering spot is far away in the corner and all cramped up.also I wanted to order a Buffalo sandwich and then figured I’d tell them while they make it for no blue cheese since I saw other customers ordering and making adjustments to their sandwiches in front of them but after a bit the sandwich was already packed up ready to be rung up so I couldn’t even say how I wanted it, was still good but it shouldn’t be that hot foods be done away from the customer to make adjustments. The staff all seemed to be dead and expressionless with one guy just commanding people what to do even though all he was doing was taking the order and occasionally cutting cold cuts. To summarize, Customer service and general store feeling is bad or mediocre at best, sandwich was alright 6/10. Won’t come back will be sticking to Charleys...
Read moreI was unable to place an order at this location tonight because they claimed they were closed when I walked in a little after 8:40p meanwhile their hours of operation on google and on their door states they close at 9pm. I was able to walk in and the doors weren’t even locked, a few seconds later an employee who refused to give me his name came to the front and claimed they were closed. When i asked why the doors were opened, he repeated that they were closed and usually close at 8:40p or 8:45p everyday. (It wasn’t even 8:45p yet either) I asked for a manager he said there wasn’t one and refused to provide me with the managers name when I asked for it. Horrible customer service and will never be going to this location ever again. I advise you to update your hours for accuracy on google so this inconvenience does not happen to any customer again. There were other customers trying to walk in to place an order as I was walking out as well so not only did you lose my business but also...
Read moreBeware my husband and I went to this location. I don’t know if I can even step foot into a Jersey Mike’s after this. It was so disgusting. There was an infestation of these red lantern bugs and when I say infestation, I mean hundreds, all outside in front of the store and there was at least 20 in the store. Crawling around I told the guy that worked there he said yeah we know, and the girl came over killed one and went back to the counter. They didn't sweep it up and they did nothing it was disgusting. We threw our food out and we left. I would never ever go to this establishment again. I’m a regular customer at Jersey Mike’s at least once a week after this I cant gross .this was at the new...
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