I have been coming to Koi for years. I’m not sure if they changed hands, or what the issue is… but needless to say, with the countless sushi restaurants locally, I won’t be back here. All hibachi menu items have been completely removed from the menu. Ordered the angus steak teriyaki. When it came to the table, it was extremely fatty and had a grey tint to it. When I spoke to the server regarding the poor cut of beef, the server was extremely rude and flat out told me I was wrong. Then, the manager came over and explained to our table that steak is 8oz, regardless if they trim the fat or not. The chef also came out of the kitchen and was glaring at us. They did switch the protein, being that I did not want such a fatty piece of beef. I was given chicken, but was still charged the angus steak price and there was no apology. The portion size of the vegetables and sides were also much smaller than in the past. When I asked for a soda refill, I was snapped at and told that they charge for refills… which I already knew because I’ve been there countless times. Once we were done eating our entrees, they didn’t even offer for us to see a dessert menu. A check was placed on our table and they walked away.
Overall, very...
Read moreOur food was expertly prepared, delicious and came to the table promptly. I was a little disappointed when the "tuna" combo I ordered arrived as a salmon combo. I brought it to our server's attention, but she insisted that I had ordered salmon [which I didn't and never have]. She very begrudgingly offered to exchange it for tuna, but I recognize how much work goes into preparing and presenting it, so I accepted it. I can't recall the last time I sent food back because I just can't stand waste and I don't ever want to be demanding_customer_guy. Unfortunately, they made no effort to "meet me halfway" or offer a comp of any sort, which I found disappointing. Atmosphere: The interior seems to have improved since I was there last which was a welcome change. Fun fact: This is the former location of "Saville Modern Diner" where a live hand grenade was found under the floorboards by a contractor fixing a gas leak in 2012. Luckily, the closest you'll probably come to that these days is if you order the "Bomb Lobster Roll" on the "KOI Special...
Read moreTo start off I have to say Koi in Sayville is the best sushi place that I ever tried out of all the sushi restaurants on Long Island. I believe that Koi is the best most freshest sushi on the island hands down. The sushi rolls are a really good size not to mention the flavors are amazingly good, also the sushi melts in your mouth and is super delicious. You can just tell the quality and freshness are really important to them. I'll recommend koi to anybody Excellent sushi! If you are looking for a great sushi place on Long Island, look no further. In my eyes koi sushi is rated 10 out of 10 great job Koi...
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