Tap Room — Restaurant in Town of Islip

Tonight’s service was beyond disappointing. I called for a pick up order at 8:33pm on 5/31/25 to which we start with a name and phone number. The phone service on their end was horrible, but I finished giving the employee my order and asked him to repeat the order back to me since he was having a lot of difficulties understanding. After he repeated the order I confirmed he said it right and the call just kept cutting off so I put it upon myself to call back at 8:36pm and make sure he has the order and actually puts it in. The same employee “Frank” answered the call apologized and said ok I’m putting in the order now and that was the end of the call again. Frank did not mention how much we needed to wait but I assumed around 30 minutes since it’s a Saturday night. We get there after 30 minutes to pick up the order tell the host and she doesn’t come back to my husband until 10 minutes later to tell him there’s no order for James. At this point the manager comes and just tells him “sorry, there’s no order in; if you want I can put the order in now.” Really? That’s it? I mean that is no way of making the situation right. I’ve worked in the restaurant industry and retail industry and sometimes a blank apology is not enough. Your employee Frank did not do his part in calling us back if he had any doubt on the order, I did; and if there was any questions he should’ve called back to confirm isn’t that why you ask for a name and phone number? Just beyond disappointing and frustrating especially when as a customer I was more than diligent when it came to making sure your employee Frank understood and got the order. Management should’ve done better to compensate...

Excellent pub food in a casual and rustic atmosphere. Service is very attentive. Food portions are plentiful and come out in a timely fashion. Try the birria rolls appetizer. They are very filling and tasty. Mac & cheese bites were creamy and soft; not dense. Bavarian pretzel is humongous and soft. Crispy chicken salad was delicious and huge. Chicken was so tender on the inside and the coating was crisp; just perfect. Truffle parmesan fries are seasoned just right. Roasted brussel sprouts were awesome. The steak sandwich was nice but lacking a little in flavor. I was told the burger wrap was good although I didn't taste it. Get the Crispy Dragon Wontons at happy hour for $7. The drizzled sauces were the perfect accompaniment. They have a desert of warm chocolate brownie with oreos inside that comes with ice cream and whipped cream that is huge. Fabrizio is a wonderful server and took care of all our needs. Archie, the manager, was very helpful. Serena at the bar is super friendly and Manager Rashaan went above and beyond! Rebecca is an amazing bartender and Veronica, another manager really went out of her way for us. Food is always served very promptly. They have nightly specials. Thursday night wing special (20 for $20)! Happy Hour is from 3pm-6pm and you can't go wrong with the mussels in garlic white wine sauce for $7. New item Chicken Pot Pie is hearty and really hits the spot on the cold days. Sign up in their app to earn rewards and if you also download the In Kind app you'll get $25 off your...

Doug is hands down one of the best bartenders I’ve ever encountered, and he makes the taproom an unforgettable place to visit. From the moment you walk in, his warm welcome and genuine enthusiasm set the tone for an amazing experience.

During NFL Wildcard Weekend, Doug took the atmosphere to the next level. He kept the energy alive, ensuring everyone had their favorite drink in hand while engaging in great conversations about the game. His knowledge of the beers on tap is incredible—he always has the perfect recommendation to match any taste. Even during the busiest moments, Doug handled everything seamlessly, all with a smile and great humor.

The taproom itself is a fantastic place to watch the game, but Doug is what makes it truly special. His dedication to ensuring every guest is comfortable and having a great time is unmatched. It’s rare to find someone who can create such a vibrant and welcoming atmosphere while delivering exceptional service.

If you’re looking for the perfect spot to enjoy great drinks, good vibes, and the thrill of game day, look no further. Doug and the taproom are the ultimate combination, making it the best place to watch the NFL Wildcard Weekend or any event. It’s no wonder this place feels like a second home...