Subway — Restaurant in Town of Lancaster

I visited your store on Oct 27 2023. Frustrated by the terrible service in your establishment (not even being greeted, then waiting at the counter for the employees to finish their personal conversation which never ended) I walked out and didn't complete my order as it took a long time to even get that far in my order. No one else in the store. She only had meat on bread after all of this time. I said nothing to no one. Out of frustration, I walked out of the establishment, peacefully. Without my food. Empty handed. As I am sitting in my car in the parking lot starting to write this review, your manager (as he identified himself), approached my car with his phone out recording me. I found this behavior to be provocative, unwarranted, and out of order. So I rolled my window up and refused to engage. As I continue to write the review, he starts to verbally harass me. I moved my car to the other end of the plaza and he followed. Still filming me, he began to issue hate slurs, insults and threats to call the cops. I told him that I do not know him and I do not have any business with him and I do not know why he is even speaking to me. At that time while he was recording me he told me that he came out to see how my customer experience was. Again, looking for a problem he was. I was the victim of a hate crime at your location. The self identifying manager followed me to my car and then throughout the parking lot as I moved parking spaces twice attempting to complete this review, harassing me, verbally assaulting me, issuing hate slurs. He tried to provoke me in every way possible. I don’t recommend this location to anyone. Avoid it...

Had house/stove fire and have only had microwave and fridge stuff. But been needing something warm and filling. Got out of work got my 2 year old bc we were starving at 835 I drivee up, all lights were on but door locked with two workers doing nothing. So there i thought out they have drive thru under subway name maybe that's just open. I drove around TWICE and this false drive thru is non-existent. I pulled back to front to call and see what was going on as I see the two workers just standing there staring at me laughing turn off the lights in dining room and just stare and laugh still. How rude and ignorant to do when you advertise that you are open till 10pm on Google and on your doors. On top of false advertising a drive thru. Place will shut down soon enough since people are lazy and want to waste time they could've been making my subs. 10/10 do not recommend this ignorant lying company. Definitely won't be getting...

Last night I witnessed one out of two coworkers yell, scream, curse and go on a full-blown rant, saying she quit then really puts on her things and left out with atleast 15 customers to be served by one person smh. This was solely due to the fact the she was asked by a CUSTOMER To be respectful, polite and treat her with better service. If i can go back i wouldnt have purchased anything, i just felt bad to know that one person had to serve all those people and I hope they fire her! Thats no way to treat customers or co-workers. Me nor my family will be eating or visiting this subway again and if i could give 0 stars I would plus im calling corporate, this was very unprofessional and quite disrespectful as many kids were around and it will never happen to anyone again, I bet...