Northeast Pizza and Bones — Restaurant in Town of Lansing

Pizza and wings are great, but the website and price advertising are misleading. I'd be happy to change this rating to a 5-star once this issue has been resolved-- I've noted the inaccuracies to the staff on several occasions over the course of months, and nothing has been updated:

Sheet pizzas: Not served in Ithaca. They'll tell you that the Ithaca menu does not list sheet pizzas, but it clearly does for the 23 Cinema Dr location.

"3% discount on cash orders": Not true. The menu prices REFLECT the 3%, therefore are only accurate if you pay in cash. In practice, you assume that the menu price is accurate, but then end up being charged 3% extra when you arrive. If Walmart had an item listed for 100$ and said "3% discount for cash payment," I would expect to pay $97 if I paid in cash. NOT $103 (which I only discover when I arrive to pick up the item) because I pay with a card.

Wing prices: Not accurate. They suddenly started charging several dollars more per order of wings, which you only discover upon arriving for your order, via a little paper sign on the wall ("wing shortage!"). If there were a cheese shortage, it would not be okay to list a pizza as $15 on the website, but then charge $100 dollars when the customer arrives simply because you had a hard time finding cheese. We're not paying "market price" for fresh seafood, here, you know? If you want to pass unexpected costs of business onto your customers, do so up front: on the menu, in a timely manner.

Thanks! Giving this feedback in a friendly way because I'm happy you're in the location, love the food, just frustrated with...

Terrible. Enjoyed the previous shop at that site, and thought to make a special trip to try out the new one. Order was pickup, provided incorrect, called when I got home and found, resolution offered was to put my name on a list for a discount or whatever the next time I came in. I understand the fellow who is not a manager, not having power to fix an issue. But there is no policy or process for dealing with such, except making sure to get someone to shop there again. No thank you. Now I will feel rude, and from now on check before I take home where ever I go. I feel like I am turning into my grandfather "always check, some people F you through malice, others through negligence." Disappointing in this day, after so many hardships for food service through covid, that its cheaper and better to just do it myself.

The thin crust pizza that I got instead of the thick crust ordered, was palatable, tho not worth the price. The toppings received, which were not all ordered, were fair, the wing sauce was decent but standard, and the chicken was sparse. Cooked thoroughly and properly, not overly greasy. it would have been interesting to try the pizza I ordered vs the...

FINALLY! A good pizza in Ithaca. Listen up all, I almost gave up in Ithaca pizza and wings. I was convinced that this town just didn’t know how to make a good pizza, and that the only wings available were those terrible gummy ones. Then, after passing by Northeast Pizza and Beer Co for two years, I finally stopped in. AMAZING. Unlike almost every other pizza in Ithaca, this pizza had the ideal amount of sauce and cheese. The toppings were also excellent. The wings were exactly what I’ve been searching for, crispy without being burnt. Also a quality sauce on top. The seasoned fries were also phenomenal. I will be ranting and raving about this amazing restaurant to everyone I know. And by the way, their home brewed beer was also phenomenal. If you’ve given up on Ithaca pizza, I promise that there’s hope. Northeast Pizza and Beer co has the only good pizza and wings in this town. And I’m confident in that conclusion. I will be...