Ace Hardware — Local services in Town of Lansing

Great selection of essentials and some really cool outdoor decor. We have always had a great experience but today, we were so happy with the amazing customer service from the lady working in the paint section (short salt and pepper hair with glasses). She immediately asked us if we needed help and gave us some great suggestions on a good paint for our deck. She continued to go above and beyond by getting us the color we wanted even though it wasn't agreeing with the system. She showed us a sample of what it would look like and apologized for the wait even though no apologies were necessary. This is the type of customer service you do not typically get at the bigger hardware stores. She is an all star and I hope she gets recognized.Thank...

So glad there is still a locally-based hardware store where you can get experienced and skillful advice, as I always do when I go there! Most recent experience with the paint department; I didn't have any leftover paint to identify what was last used on the area I needed to cover, so I made my own --faulty - best guess as to the color and when I got my two gallons home it was WAY off. Breanna was extremely helpful and knowledgeable, and was able to fix the color and match the sample I should have brought in the first place, so well that I can't tell any difference. A big relief, and her patience and expertise are much...

I went into the store needing help with my home paint job problem and Brianna was AWESOME at helping me and giving me excellent advice!! I want to give her a huge shout-out and THANK YOU! Her suggestion to use Benjamin Moore "Fresh Start High Hiding All Purpose" Primer worked excellent for my "flashing" problem of spackling-and-paint-job gone wrong, I was astounded at the end results....all fixed and beautiful!!!! Worth every single cent and I will never, EVER do another paint job without this product first!!!! Thanks, BRIANNA!!!! Outstanding customer service, knowledgeable, patient,...