Taco Bell — Restaurant in Town of Lansing

I just don’t understand why I consistently have issues with both Taco Bell’s in Ithaca. I’ve never had orders so poorly made anywhere else! Just an hour away the Syracuse location on Erie Blvd and the Camillus location never have had these issues when I lived there. I just don’t understand the disconnect…I received a horrible breakfast order a few weeks ago. Made poorly, and missing all the sauce. And then today for lunch I figured I’d try yet again, and I received two steak chalupas, I can’t seem to attach pictures but they had maybe 5/6 pieces of meat and a tiny bit of sour cream and almost no cheese…come on, this is fast food but $7 is $7, that’s a lot per chalupa to get almost...

Started off by being handed someone else’s order, when I said it wasn’t correct I was responded to with “No… if you need to fix something you need to come inside”

Received “my order” it was missing items out of 5 things… also with further review items were made poorly and wrong.

Given missing items and they were completely wrong…

Hope to get some sort of refund. For a brand new Taco Bell expectations were maybe too optimistic to be at least average level of service and experience.

Adding pictures of the grilled cheese burrito and cheesy Gordita crunch that were both...

Ordered large frozen Baja dream drink and the frozen strawberry drink and recieved a regular Baja Blast and Mtn Dew. The Mexican pizza was inedible, burnt, and sloppy. The other items had ingredients each in one spot only. Ex: meat on 1 side, crunchies in 1 place not throughout. Missing sour cream, non melted cheese, food not cooked all the way... This is not something that retraining can fix. This is just giving no giving no cares. If I was the owner of this new Taco Bell I would have some serious concerns about the consistently low performance of this restaurant....