Pomodoro — Restaurant in Town of Lloyd

Upon my first visit I asked if I could customize a wrap into a sandwich and was very specific on how I wanted it. I was told it wouldn’t be a problem . When I got my food it was incorrect I told the young lady it was wrong. I watched her bring it up to someone and turn around to bring it back to me and tell me that is how it’s on the menu. I told her that’s not what I ordered and I was very specific about what I wanted and asked if u could accommodate and you said yes. O ok well we can remake it for ya. I told her no this is because it turned my stomach that she had the audacity to tell me that’s how it’s made on the menu and as I’m not ok with watching my family eat and them having to wait while I can eat if I could give a zero I would the “owner” looks about 18 and acts as if he has absolutely no customer relations experience wasn’t apologetic in anyway and said o we can just remake it As for the Alfredo my mother got it was quite tasty sauce was thick and actually had a decent amount of it! However when asked if she wanted bread they brought over hot bread with no butter as if it was only included in the meal. As we sat here we also watched her hand every table sitting down with bread and butter before they even ordered If it were me paying I would make sure the waitress got no tip The chicken fingers and fries I ordered for my son lead a bit to be desired as well After the complaint the waitress sat behind the counter talking I had to prompt her to come refill our drinks Absolutely horrible experience Ulster county is known for the Friendly atmosphere and quality of food both of which...

First off, the service here is terrible. We were seated quickly, but 10 minutes later and no one came to the table, so I went up to order an appetizer to the counter and tried ordering drinks too and out server behind counter said he would be right over to take our orders. He then came over 5 minutes later with just the mozzarella sticks and asked us what we wanted for main meal, then walked away, and I said "excuse me sir, what about our drinks, you never asked us, and that's usually the first thing you do" he looked mad that I said this. 2nd off, the main meals were ridiculous! I ordered Italian Sub for $9.40 and no lie, it was worse then me making my own sub, it was very dry bread with no maynoisee, pepper, salt all missing, barely any lettuce and the whole thing was a mess, the oil and vinegar was black and not good at all (I would of been better with an Walmart sub) see my pictures. 3rd off never saw a Stromboli this flat and small, and it was hard as a rock, for $8. Then 4th off look at that spaghetti dinner with chicken, their was no chicken at all almost, and it looked like can of watered down spaghetti sauce from a can, for $17. I was absolutely disappointed, especially for a place that's Italian. I would not recommend this place to anyone. The prices are outrageous for poor food and service. I believe the reviews are fake, or people don't know what good Italian food is, Brennies is definitely a better option. The...

Hey, no shame on anyone that works here. It gets busy when it gets busy, but there’s no reason to give a customer the wrong order after asking him. If the order is ready, he stated “ Actually, the order is ready here it is. “ Keep in mind, he took my order over the phone. I asked for half chicken buffalo half plain and I received a plane when I got home with my order. I was very disappointed, so I gave them a call and he said he would deliver it to me for free. He stated “ OK, I will deliver it to you” and hung up Without acknowledging my address that was given to him previously, but without a room number. I was fine with going to pick up the pizza instead so I did. He seemed very frantic the owner as he was busy and told me the pizza was being delivered by the delivery driver. I told him to refund my pizza then he gave my pizza to someone else which I thought was gross because I already touched the pizza and it’s not fresh. I wouldn’t recommend going here anymore. It’s not like it used to be. As I was leaving the store, the delivery driver came back and she told me that she was sent to deliver the pizza to me but the funny part is she’s not even the delivery driver. She’s a cashier. She was disgusted shortly after I told her the story !!!!😭😭😭. This is really disappointing as it looks like I’ll be looking for a...