Subway — Restaurant in Town of Lockport

Went in today May 4th 2025 for dine in sub and order of nachos. It was approximately 7 :05 to 7:10 pm. All chairs were stacked on tables. My husband asked if we could take down 2 chairs to sit down and eat ..we were told in a very nasty manner No. My husband said you do not close until 8..why? Young man behind counter was mad and said because I want to wash the floor and leave by 8. He continued to make a sub as we waited for another person to be waited on and realized that we did not want to eat in our car....so we left. This is the second time we have been treated like this by people who do not want to Respect their own hours of operation. Owner should check your cameras and see how your employees shoo away customers as if they own the business and close down before time by being disrespectful and rude. If you close at 8 then why are we folding up shop at 7? No wonder Subway Shops around the country are closing. Time for Corporate Headquarters to call this owner. He is losing money because his employees think they...

Been to this location multiple times and every good experience has been with Destiny and Jayden. We came in last week and I was told as I ordered things that they were out. People were in front of me in line and behind, but no one was told what was unavailable before the ordering. The girl working never smiled and barely looked at us. She seemed annoyed and like she wanted us rushed out. Came again tonight and it was a wonderful experience. Smiles, greeted, eye contact, all around excellent service. I've been here with these two employees working before, so I had to ask their names and give them recognition. I wish I had the name of the previous employee that gave a bad experience. Definitely recommend this location...if Destiny & Jayden...

Most of the different women and one little guy with colored hair are rude, don't care attitude. Wrong people for customer service jobs and the owner doesn't seem to screen his employee trash that come from the apartments across the street. A young woman with multi colored hair is so rude and unfriendly, I'm beginning to think they are all related to one another. Owner needs to address employees watching people steal food and drinks right in front of employees, they don't say anything and now charge for a just tap water because of criminals, so I'm pay for their inaction and feckless employees that dont report and take pictures of occurance, and they have video too. Such a undesirable atmosphere because of staffing, guessing the owner...