Domino's Pizza — Restaurant in Town of Manlius

We order from dominos about once a month, always a hand tossed dough and this time decided to order handmade pan pizza to try something new. It was quite undercooked, still with raw dough under the pizza and smelled of yeast and too soft to even pickup. I called the store to kindly let them know and the responses (which were echoed by the manager in the background) I got were "People who order handmade pan pizzas just KNOW that they have to request it extra crispy so we'll push it back in the oven for bit." "These pizzas are just different and doughy and buttery and people who order that know it and ask for it to be cooked longer". I asked how I was supposed to know that and that it doesn't make sense that I'd have to request to get a pizza that wasn't still raw and that I'd have to continue to cook at home. I explained several times and went in circles telling him that it wasn't just soft and doughy, it's RAW and uncooked. "Just put it in your oven at home on 350 for a little bit that's what we'd do here" No offer to refund or redo, nothing. They blamed ME for not knowing that I should have asked to have it cooked longer because that's just how those...

So far I've only had the pizza, I've never had Domino's before but it is a bit greasy and salty. I just feel like a fat blob after eating it. I've also found myself doing the same thing as with Pavone's greasy and salty pizza, taking a paper towel to the pizza to absorb all of the greasy oil. I also had the issue of the cheese and toppings sliding off and wanting to come off with every bite, it did not stay put or stick to the dough. However, with Mark's pizza I've never had any of the above issues. Mark's dough is very fresh and it feels like it's more of a clean eat during and after. I've never had to suck up the oil with a towel with Marks. However I will still try other products from Domino's like the wings, bread sticks etc. Maybe these issues will improve, if so, I will buy their pizza again. - I will add that the crust of Domino's pizza is the best crust I've ever had though. I'm just being very honest in hopes of...

Food was great. First time having Domino's in maybe 20-30 years. We went because they have the new stuffed crust pizza, and recently most of the Pizza Huts have closed down. The food tasted great and was a decent price.

The problem we had was that when we got there, right on time for our carryout, they told us they had to remake a pizza. They said it would be 5 minutes but it took 10. And sometimes when they inconvenience you, they throw in an extra. That didn't happen which is fine, but they didn't even say sorry at the end. So.. good pizza, customer service...