Domino's Pizza — Restaurant in Town of Monroe

I'm so glad the Domino's app hold them accountable for curbside delivery. Last summer I took waiting 25 minutes for them to come out and hand me my pizza, watching 5 people walk in and out the door to pick up their orders. Would have done that also myself but had a broken foot at the time, and only order because I thought curbside delivery was a good idea. When I questioned the guy who drop it off he did not even say a word not even a thank-you or anyting. I sent the complaint in online and Domino's said I we contacted by the manager which I never was. I contacted Domino's and told him sell and said they were to send another message to the store and to wait to be contacted. After a couple of months decided to stop by one day and spoke to the manager myself. He never did anything, just said sorry. Said there's nothing he can do about it.. Not even offer for even a discount or anything. Domino's is a good deal a good pizza place, if you absolutely have no other choice I would use the Monroe location, but if you can't avoid it use another location if possible. I try not to order from Domino's if I can help it. Unless it's a good deal running I have to use my local one. Do I frequently stop by the one that's...

Should have an option for 0 stars. This is my third time with a delivery issue. First two times they put in the wrong city and and had my pizza on the other side of town. Finally Entered the correct address and still tried to deliver me the same cold pizza. And today, I Placed my order over an hour ago, and still haven’t received my pizza. Spoke to the manager Aziz and he tried to explain there was only 1 driver and didn’t want to issue my refund. Told me I had to call back after the pizza was delivered in order to refund me. They’re okay if you’re going in for Carryout........ save yourself the headache and avoid delivery from them!!!!

Called corporate and wasn’t much they could do because this is a privately owned franchise. So they forwarded my complaint to the owner......

If I could give zero stars I would! The product is NOT the problem at this franchise location. Sadly the customer service or lack there of is the only downfall to this location. I called to confirm my order (because of my dietary needs) and the manager assured me my pizzas would be gluten free. I understand human error, however, I spoke to the manager who when I called back said the manager was unavailable. How this man spoke to me with such disrespect and told me, " Ma'am, I'm sorry, but this is your fault"! How can calling twice to confirm accuracy of my order be my fault? If I didn't call then perhaps I would agree with his statement. A ruined pizza night for...