Pizza 300 — Restaurant in Town of Newburgh

This place has the absolute BEST #1 pizza dough I have EVER HAD! EVER! Bar none!! I even purchased some of the dough to take home! It cooks wonderfully even in a standard oven!! I wish that there existed star ratings per category. Such as, food, atmosphere, cleanliness and customer service. Since there isn't one:

Food- 5 stars (Only items I would improve on are the Caesar dressing..little too much vinegar for my liking and the marinara for the pizza could use some baking soda or sugar to decrease acidity. Again, my liking but I'm quite sure most ppl would enjoy it as is).

Atmosphere- 5 (Very Welcoming warm smiles and dialogue from ALL employees. Even from the gentleman that only speaks Italian).

Cleanliness- 5 (Every time I go there, there's always this guy cleaning and maintaining napkins and so forth. Too, there's nothing better to me than to smell the wonderful aroma of well cooked food and a mild fragrance of actual disinfectants such as bleach instead of those false botanical cleaners that are flowery but doesn't disinfect a thing. This restaurant is always very clean and neat).

Customer Service- 5 ⭐s! What more could I add...these guys, (I say guys because I haven't seen any females working there yet). But, these guys are so sweet and kind. I just can't imagine going anywhere else for authentic Italian food now that this place is...

Not sure if the food is good or not. Pulled up to the front and saw the chairs on the tables so my wife went in to ask if they were still open. Waitress said they were open until 9, so we unloaded the kids and sat at a table. The Waitress was behind the counter looking off into space. Waited about 3-4 mins, Waitress never came over to bring menus. I get up to grab a menu. About 5 mins go by still no Waitress and there was one guy in there already eating his food. I look over at the Waitress and she's just standing there still looking into space. She was probably high as a kite, at that point we're about 10 minutes sitting with absolutely zero interaction from the Waitress. Wife and I decide it's time to go. As we're walking out the Waitress asks if we want to order. Horrible service. I could understand if it was super busy but come on even at well run establishments that are super busy, they still greet you, sit you, bring menus to you and ask you what you'd like to drink. We ended up going to Ikaros Diner right down the street. Night and day difference for service. It's safe to say that's the first and last time I come to this establishment. I will be heading back to...

Although my first experience here was pleasant, sadly the second time around was not the same. The first time here, I had ordered a personal pizza(pizzette) which tasted very good. My second time ordering, I had ordered a chicken cutlet sandwich on a garlic bread hero...creative, I know, but don't dare to order. The chicken cutlet was way over cooked. It was difficult to bite into as it was extremely rubbery. It was also discolored and dry. It looked almost as if it was sitting out for quite some time. Also, the garlic bread in which my hero came on was dry and burnt around the edges. It is usually not in my nature to complain, but I felt it was necessary as my entire lunch was inedible. When bringing my lunch back as owner requested to, I was spoken to as if I did not know what I was talking about. I have worked in the culinary field for over 5 years......I think I can safely say I know how a chicken cutlet should look and taste. I also know that speaking to a customer with a smart, disrespectful tone will not get you very far in the food industry. I do not recommend...