Dunkin' — Restaurant in Town of Oyster Bay

(V) was the server: Background: I’ve been in this area for 7 years now. V arrived just pre-covid (2019?). This place has become “night and day,” (“before vs after…”) when contrasted with it prior to V’s arrival: I.Before V Took Over (3 stars) Coffee, was rarely up to snuff, although all DD coffees are good regardless of how fresh they are Egg and other sandwiches were fair to good…but sometimes not fresh Donuts were a “lottery ticket..” (I am not even joking about this!...) a. Sometimes they would be fair to good b. At the wrong time of the day- ROCKs are actually softer than what they provided Employees?- a bunch of kids mainly..hit or miss again…just depended on who was managing the shift (but honestly on LI, we don’t care…just give us top quality food…)

II. After V Took Over- (SIX stars on a Scale of 1-5!) Coffee, is off the charts- super-fresh…they re-brew every few minute Egg and other sandwiches are usually insanely good Donuts are “can’t miss items now: a. My fave is boston crème i. Off the charts fresh and just the right amount of topping and custard ii. Better yet, as a change of pace, I timidly tried on other occasions, not knowing what to expect Double chocolate, Bavarian crème and even pumpkin (a) Once again…ALL WERE FANTASTIC! At all times of the morning or evening Employees?- a bunch of kids, again…but they’ve selected hard, fast thinking workers that are equipped to deal with us crazy and demanding- LI-ers. Very polite…and they correct mistakes instantly… Am I expecting you to thank me/us for this?

NONSENSE…it is you that we all must thank…with the restaurants competing for Covid- dollars…well the “cream” { boston crème at that…LOL} has risen to the top..

THANK YOU VERY MUCH…and I hope that...

Outstanding overall (repeat) performance by the preparer, G: a. Very polite, and it is thus an extreme pleasure to attend this location, now and for many future re-visits b. It’s my first time trying the DD “Power Breakfast sandwich, as I usually go to BK or McDonald’s for these sandwich items in the AM… • I truly think that this manager must be a sous chef in his home country, and came here (on numerous other past occasions I’ve had his fresh, succulent donuts that could easily be served in a 4 star restaurant…) , and would up at dunkin…good for us…it’s our neighborhood’s “steal!” • Perfectly cooked. Unbelievable combination of vegetables, eggs, and sausage, on a perfectly toasted slightly moist English muffin. I added a bit of black pepper and wow! i. I am sorry that I every ate at Micky Dee’s or BK..those are sad excuses for what they pass off as breakfast items. ii. I can still taste the remarkable flavor on my lips c. Keep it up!. This is not the usual ‘support our restaurants due to covid blurb…’ instead it’s a very selfish ‘thank goodness that we are able to recruit such high quality personnel...

Update - 9/23/23 I did not update the last time I went, which was about 1 week ago, The bacon was still raw from my avocado toast. I went back hoping they would make me another one instead. They said no and give me my money back. Today I went back after a little while. There was new people there who hardly spoke to language. Who knows if they're even legal. Asked to make the bacon well done just in case and they burnt the bread so bad that it was like a piece of stone. Unfortunately, it's my local Dunkin' donuts. It's an easy in and out but needless to say I won't be going back there anymore. It really need to get people to speak English.

This Dunkin' donuts is decent at best. A lot of times they get my food and how I want my coffee wrong. Which is pretty simple. Black, no suger. Not sure if it's a disconnect with the language with the people...