Live fly strolling across a take out salad(clearly do not clean produce)…even more repulsive was the customer service by the lady working the front this past Thursday afternoon! I ordered takeout at 11:15 for 5 people, added a soup and salad when I arrived at 11:50, 20 minutes later, I politely asked... a 2nd time if it was ready, and was told”what do you want, you added to the order”(they quickly wrapped the soup that was sitting on the counter, and put it in the bag, they had forgotten, and were rude). Got to my meeting late, and the “bonus protein” was discovered by Amy who saw it walking about before opening the salad. I took the salad back, and was pretty much accused of putting the live fly into the salad myself! I was told, “maybe when you opened it”…we never opened it…”well I wasn’t there so I don’t know that” was her answer, basically calling me a liar…which is ludicrous as where would I find a live fly in a doctors office in the middle of winter? She barely wanted to refund the salad, it was a...
Read moreOwner is a terrible business person. Food is good, I have ordered many times from my office as well as my staff. After 5 separate occasions of my order missing a component, the sixth time it happened I was so hungry that I ate the sandwich that they sent even though it was the wrong one. I called to let them know and their solution was to have the delivery man take the sandwich that I already unwrapped and touched to the right owner and deliver mine (that some stranger touched already) back to me. I would imagine that’s a health code violation. I won’t order from them again, however, my staff has tried and they refuse to deliver to us just to spite me. A simple apology and make me a fresh correct order would have sufficed. I myself am in business and I would have never handled it this way. Rude, unprofessional,...
Read moreThank you so much for making the syosset Al a vodka the way I first tasted it at your place in Syosset. Whoever took my order and when I left the place just now, how are you treating me with respect thank you so much because I always recommend you guys for your famous syosset Al a vodka. So today is September 26, 2023 I called I live right across the street and I asked for syosset all of vodka. Please give me some sautéed garlic knot, one piece of sautéed garlic in there at all. Today is December 24th 2024 you don’t say that you’re closed. Nobody picks up the phone to place an order. You could’ve told people that you were closed for...
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