Wendy's — Restaurant in Town of Oyster Bay

The one star is cuz the food is actually good. I went to the Wendy's drive thru. My first time getting Wendy's. I asked for a cheeseburger meal. The lady was fine but sounded frustrated. A guy took over to explain the four for four to me and he was much worse in his attitude and explanation. Anyway we get to the window and the young man there was so rude. He wouldn't even look at us when he handed anything to us and he slammed the wi dow every time. I said thank you every time he handed me something and he never responded once. Just slammed the door. Then I got everything all my food and asked to speak to the manager. The boy asked the manager to come to me, I saw him ask, and the manager was so irritated to come over. I told him that I myself am a waitress and work in the service industry. I am very kind to people even on my worst days and that young man was rude for no reason and you guys need to do better. He just looked at me and said "okay okay" and gave me a huge fake sarcastic smile and it was very obvious he was sarcastic and he wanted me to know he was sarcastic. The manager was disgusting. That boy was disgusting. I didn't get any names but the boy was a young white guy with long brown-ish wavy hair. The manager was an African American guy with short hair and glasses. If that is the manager that you guys have let run this restaurant then all the nasty attitudes in there make sense. My first experience with Wendy's and the food was great but that manager is a reflection on Wendy's and their views and values and respect for customers. I am in the service industry and maybe that is why this pisses me off even more. When I can put on a smile and not make a customer feel animosity then you sure as hell can also. Just so disgusting. This manager acts like he owns the place and clearly feels on top of the world talking to your customers like that and not caring about giving good service. So disappointed. So disgusting. I honestly cannot say it enough. So, so so hideous and disgusting that attitude. That smile and OKAY was horrendous and I was absolutely shocked that he's behaving this way. I wish I got his name. I hope I don't see him there. He does not deserve to be in the service industry. That was such a turn off. Same goes for that young boy but he's just an employee, and is a reflection of the manager, WHICH MAKES SENSE. Ooof. D I S G...

I’ve been coming to Wendy’s for years, and there are a few menu items that keep me coming back time and again.

Loaded Fries Their loaded fries are always a treat—crispy golden fries covered with melted cheese and toppings that make each bite feel indulgent. They strike that perfect balance of crunch and flavor, and they’re consistently satisfying.

Fresh, Fruity Salads Wendy’s does salads right. I especially enjoy their fruity varieties—fresh greens tossed with juicy fruit pieces and a light, tangy dressing that’s both refreshing and flavorful. It’s a nice way to add something fresh to the meal without compromising on taste.

Bacon-Free Chili One of my personal favorites is the chili. I appreciate that it’s hearty, full of flavor, and completely bacon-free. The combination of beans, beef, and spices makes for a warm, comforting bowl that works perfectly on its own or alongside fries.

Why I Keep Coming Back For me, Wendy’s delivers consistency. I know I’ll get my favorites prepared just the way I like them, with flavors that hit the spot every time. It’s a reliable stop when I’m in the mood for something familiar, flavorful,...

The manager here makes up his own rules. I presented a coupon for 1/2 baconator and he said you need to make a purchase for that coupon to apply. No where on the coupon does it say you need to make a purchase and I've used this coupon before without any hiccups. I said okay forget that coupon and I showed him a coupon for free baconator fries with a purchase and asked if I could get a $1 cheeseburger and use this coupon and he said it needs to be a premium purchase. The coupon states free fries with ANY purchase. I'm not trying to be a cheapskate, but if Wendy's makes a coupon with little to no restrictions then you must honor that. You can't just make up your own rules because the coupon causes you to lose money. I've been a long time customer of this location and all I can say is that I won't be coming back here ever again. I'll take my business to another Wendy's franchise where the manager's aren't trying to screw over the customers and creating...