Burger King — Restaurant in Town of Riverhead

Using the phone app being a Royal Crown Club member I got free upsizes on fries OR beverages on meals but this store rips you off by downsizing the OTHER choice you didn't pick. Example, I buy a MEDIUM meal on the app and being a crown club member your given a choice of a free upsize to large on either fries OR Soda. I select large fries. Go to the counter to pick up the meal they give me a value size (smaller than a small) cup for the soda. Originally I ignore it. Then it sticks in my craw and at a later visit I make a stink and eventually they relent and give me the actual medium cup. At another later visit they look at the manager and he says give him the medium or he'll make a stink. I ask him why they downsize the soda and he tells me it's because I used a coupon. Duh he admits it! Got a free upsize on fries they downsize the soda. They've lost...

This is by far one of the worst Burger King ever. The manager is absolutely rude as hell. I don’t know what he thinks of himself. I have went there twice and both times he has done the same mistake and tells me it’s my fault. I order and pay for large fries and onion ring but yet he gives me medium instead, like what does he think I m stupid not knowing the difference in size. I even asked him to use two cupons and he said that he doesn’t know if it works, then he said that it worked, but yet still he charged me regular price for 1$ fires and onion rings. He is the most aggravating and rude manager I have met. He needs to learn better...

This is the absolute worst experience I have ever had. Ive been working all day at my retail job and one of the few joys in my sad unfulfilling life is the fries from burger king. I only have 30 minutes to come here eat and get back to work and the fact that MY order had ONION RINGS instead of FRIES brings me unfathomable pain that I would never want another person to ever experience. I will NEVER patron at this establishment again. I MEAN WHO EATS BURGERS WITH ONION RINGS PEOPLE, HELLO?!?. I will now take my time to finer places such as the local Wendys which I might add is much closer to my...