Dunkin' — Restaurant in Town of Riverhead

We were vacationing near this Dunkin Donuts and everything was fine. I had stopped their twice during our stay in the area once for donuts and coffee and again when my daughter wanted breakfast sandwiches for her and her two friends. A couple days later I received alerts from my bank app for double charges made within a minute or two from my initial purchase. Both times it was not for a flat $20 or $25 rounded off, but the second charges were for $11.49 & $18.56 close to what my real charge was for. This tells me that they've been doing this for a while and now made the illegal charges look like a real charge. Avoid this store. I will be sending all my information to the FTC for investigation. Sooner or later they were going to pull this on a federal employee. A felony. I went to read some reviews after posting this and there are other people being over charged and double charged over a year ago. This needs to be fully investigated. Its also clear that locals are treated...

This morning and many mornings before this one, the staff continuously doesn’t care about the quality and accuracy of the drinks they serve to people. I’ll ask for cold foam and less ice and get a drink handed to me that’s a literal cup of ice with no cold foam in sight. My friend and I mobile ordered this morning at about 6:30 and walked in at 6:45 with no drinks made for us to pick up. Then they proceed to tell us after 10 minutes of waiting that there is no chai left to make our drinks. Then to top it all off we order something else for them to completely butcher our order and hand us something we both didn’t ask for in the slightest. Please help this dunkin and get people who actually...

Not a fan of this location. The manager is very, very nice and super dedicated but nobody knows how to properly make a latte. Everytime I come here there’s either a ton of grounds in my latte, barely any milk, or it’s not sweet enough. I go to Dunkin’ Donuts very frequently at several different locations, so I know what my order is and how I want it, but for some reason the people who work here cannot get it right (and it’s not even complicated). I went back today after several months thinking, “oh I’ll give them another chance” that was my first mistake. Latte was bitter and crunchy because it was full of grounds. Please train your employees...