United States Postal Service — Local services in Town of Riverhead

Staff is completely unprofessional. They lost my package and rather than offer to help, Debra McDowell, aka Lily pad, was quick to say it was my fault for waiting until the last minute to order my goods and services from a vendor that shipped via USPS. Not only was she out of line and utterly rude, she continued to put blame on me rather than admit they are at fault. She yelled that "priority mail is not guaranteed!" Well then why is it called "Priority" Debra? Isn't it at the very least guaranteed to reach it's destination, or is that wishful thinking? Getting my package on a specific day was not the issue at hand, simply getting my package is. Especially when tracking has listed the package as ready for pickup for...

I generally visit the Rocky Point or Shoreham post offices and the people there are helpful friendly and courteous. Went into the Wading River office for the first time today and was shocked at how unfriendly rude and unhelpful they were. One woman named Sarah actually seemed to enjoy being nasty. If these were employees of a private sector organization they would have been fired long ago. I wish I knew who the postmaster of this location was or how to lodge an official complaint. Would love to see an episode of Undercover Boss done here - but going forward I will be happy to go back to Shoreham PO or...

Mail carrier in my neighborhood leaving notes in my mailbox about there political views and very disgusting vulgar notes as well. Went and complained and the worker “filling in” for the post master did nothing about it. They wonder why people are worried about mail in voting

The absolute worst post master on Long Island, flat out told me does not care about customer service and refuses to deliver my packages due to his...