BLACKBARN Hudson Valley — Restaurant in Town of Saugerties

Today we had brunch at Blackbarn restaurant. It was the most disappointing dining experiences we ever had. The Tavern at Diamond Mills aka now Blackbarn was our local go-to restaurant for good service and great food. That has all changed. Service was abysmal. The resturant was practically empty with a total of 5 tables filled yet we had to wait to be served, wait staff deplorable, more concerned with setting up tables then waiting on customers. No anticipation for customer needs. We had to make several requests for butter, syrup, pepper even coffee refills, with a 10 to 15 minutes wait before the requested items reached our table. 6 drinks ordered and arrived 2 at a time with long wait in between delivery. Food was not worth the over $365.00 bill. Meals were lukewarm, waffles dry and hard, pancakes cold, waghu steak not eatable. The highlight of afternoon was when we were informed that our bill could not be split between 3 credit cards, 2 cards was the limit. The Manager was unapologetic for poor service and food quality and her only response regarding the bill splitting policy was " that's the way it is". Her complacent attitude obviously reflects the mundane wait staff response to lack of good customer service. I guess the built in 20 % gratuity accounts for the deplorable service. Why try! Well this local family will not be returning to Blackbarn. There are too many good restaurants in the area who care about their customers and are Thankful for our patronage. GOOD...

Wanted this place to be good and it was a real let down. Unfortunately from the moment we walked in everything went down hill. The hostess, which was cold and unfriendly, informed us that the outside patio was closed for the evening due to bees. That really put a damper on things because we really wanted to sit outside (we didn't see not even one). Then when we were seated we were told the menu changed that same day and pretty much everything that originally caught my eye was not on the menu anymore ( fig pizza, steak, scallops w lemon risotto)(update your menu online). We then ordered a charcuterie which was mediocre at best, Ribs which were super dry and basically uneatable and raviolis that's were just ok. Shrugged it off and said it is what it is. I then asked if it was ok to get another glass of wine, close the check and go out on the patio to finish and was told of course as long as I didn't mind the bees. Within 5 mins of being outside the hostess came to tell us that we were not allowed to be outside and told us to finish up inside. I told her what our waitress had told us and she said "well its closed and you can't be out here". Funny thing is while having dinner inside I over heard her tell another table they could go outside if they wanted but there wasnt any service out there. So was it that she just wanted us out? Anyway what a horrible experience. I will never go back nor recommend this...

Went to the Tavern at Diamond Mills in Saugerties on New Years day for brunch. It was amazing. Lucky for us we parked in the wrong area and got to walk by the beautiful stoic view of the waterfall behind the building. The view is amazing, definitely a nice romantic spot. Now onto the Tavern itself, we had made reservations and were promptly seated. Our server a young lady named Giselle, I believe waited on us. Let me just say to the bosses or owner or whomever was in charge of hiring this you g lady, bravo to you. This woman was amazing at her job. She was friendly, attentive and had a genuine smile when dealing with us. It was such a pleasurable experience to have. Now onto the food, absolutely delicious. Kudos to the kitchen staff who prepared our meals. The way it was plated was perfect. Each scallop was placed on a ravioli, and the quiche was mouthwatering. Our wonderful waitress kept our bottomless mimosas from ever reaching the bottom, thank you young lady! The desert, according to my lady was delicious. So if you are in the Catskill area, specifically Saugerties, stop by the Tavern at Diamond Mills. Amazing place, amazing food, amazing staff all around and that view. Giving this place a Ric Flair Woooo and a thumbs 👍 up and 5 🌟 for the amazing expiration, will definitely go back when...