Rocco's Pizza — Restaurant in Town of Smithtown

Ordered food for my son’s birthday party and while I was ordering decided to order for dinner. Not only were the suggestions a hit grandma pie and chicken Francese a penne vodka dinner but also at my party everyone was asking where the food was from. One more thing we got a call the morning of the party that one of the kids had a dairy allergy and his brother a gluten allergy asking what type of food we were having so the mother was told. When I had said chicken wings with buffalo sauce she asked if they were going to be in the sauce I said yes. So she said he couldn’t have them then. So Inhad called and asked them to but 20 without sauce and they didn’t hesitate to accommodate this request. I 100%...

Rocco's might possibly be the best pizza on the North shore area from Smithtown to Setauket. I would include Port Jeff, but that would run into another pillar competitor:) The pizza always has a fantastic crust, the heros always have awesome bread, and great meat fillings. Meatballs are absolutely worth getting. Garlic knots, always full of garlic. The sauce is amazing as well. In the mood for a salad? Always fresh, never brown lettuce. Highly recommend any of their specialty slices, chicken Parm, or baked ziti, even grandma slice. Don't forget about the pasta too! I'll add photos next...

I called to place an order for deliver. They asked for my address which is located 5 minutes from the restaurant. The man told me he never heard of my street? I said it’s in St James and again I was told “I never heard of it.” I then suggested he use google maps and he will see it’s 5 min away. I was then placed on hold. Then he came back and asked for my order. Every item I ordered they couldn’t understand me. Finally after repeating my order 5 times and still not getting it correct, I just hung up. Never used to have such bad customer service, hope they can...