Every time you go to taco bell, it’s going to be a good day. Like every other day, today i went to taco bell. I saw the free doritos locos taco offer was today which made my eyes light up. i ordered my free taco, a burrito, and a $1 happy hour drink (all for 3.49, great deal) at the drive thru . i was with two other taco bellers in the car, thus making three separate transactions in one car. We all ordered our free tacos and a burrito. After i payed my $3 order i sat anticipating receiving my tacos. The lovely lady working the drive thru hands me my bag and we quickly drove off because of the long line. upon further inspection to my bag after we had left the beauty of taco bell, i discovered my order was wrong. however, i was not upset because everything at taco bell is good. today, my $3 got me 4 tacos and two burritos. man o man i needed this today. the taco bell gods knew i’d never forget this. i do feel awefull for the order mix up though. i hope the people behind me ended up getting their six items i stole. i thought of turning back and telling the taco bell worker how sorry i was for taking the wrong order. However, with our current situation with corona and the fact that i know they couldn’t give another customer an order handled by another car, i decided not to. the drive thru line was very long so i didn’t want them to think they needed to get me my food. so, i made the decision to go home. i don’t know if it would have been easier to confront taco bell, but i did what i did, and i will have to live with that. i am not in any way mad or upset with taco bell, i simply couldn’t be. i will take this as a blessing and thank the taco bell gods for...
Read moreSomething wonderful happens every time I come here. I get to eat yummy tacos, and then after wards I am satisfied and full. I will tell you something else. All Taco Bell’s are not created equal. And not all tacos are created equally by all Taco Bell’s. The tacos they make here are very consistent, with fresh lettuce and each shell full to the brim. This is more than could be said of other locations. I have had wilted lettuce haphazardly tossed in soggy half filled flat shells before. Not so here. They also have a kiosk at this location where you can electronically place your order. I don’t necessarily agree with this because takes away an opportunity for you to interact with the wonderful staff. But maybe you find your self in a particularly awkward situation, for example a bad hair day or an extreme case of halitosis, which would behoove you to maintain a respectable distance from other people. Because you know, you would not want those nice workers to judge you or criticize you behind your back for something that may or may not be your fault. Like maybe you just forgot to buy tooth paste. Or you had a sleep over at your best friend’s house and left your tooth brush there by accident. In any case you also would not want to ruin the day of a nice Taco Bell worker. They (I would not want to assume a pro noun here) are providing a wonderful service, and should be rewarded for it,...
Read moreWould give less than 1 star IF I COULD!!! BIANCA THE MANAGER AT TACO BELL IN KINGSTON OFF ULSTER AVENUE IS RUDE!!! ordered an order off the app and the order did not go to the store properly. When I went inside and the got the order it was wrong.. so when I simply walked up to the counter and asked for them to fix it. The “manager” Bianca walked up to me and was willing to help. Once I mentioned the what was wrong on the order, she tried to say I didn’t place it correctly, so to make sure next time….. I explained that this wasn’t my first time, that I’ve never had a problem any other time and just asked for the meal to be fixed
She refused to fix it unless she charged my card again… told me to call a “Taco Bell support” number…I then listened to her as she continued to not help me and called the number. The number claimed they were closed… So when I walked back in asking to simply just help fix the food due to it needing a simple fix, she was quick to continue to refuse to help me unless she charged my card again because she couldn’t give the food away for “free”
She was acting very rude and pretentious, didn’t want to listen to anything I had to say. Not sure how BIANCA is a manager when she couldn’t even seem to help me…the customer. This Taco Bell is FILTHY and slowly but surely turns into a dump more and more everytime I try to give...
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