Higher Grounds Coffee Co. — Restaurant in Town of Windham

Worst experience I've had eating at places around here when I go camping.. I ordered a waffle and it took more then 30 minutes to get and It was uncooked,..I ordered before my two friends and a guy behind them they ordered waffles plus breakfast and they got their food before me which I didn't mind then the other guy gets his food before me, then I finally get my waffle to be uncooked plus it looked like they put so little waffle maker that it didn't even look like a waffle so I end up getting my waffle well after my ate then when I got my 2nd one it wasn't looking like what my friend got, so I had to get my money back, after all the aggravation I had lost my hunger. if the people working in the kitchen would stop talking and hanging around in the back they could've made me a good waffle... Never coming...

I never leave bad reviews, especially for small businesses, but unfortunately this experience was awful. We ordered a sausage, egg, and cheese and waited over 35 mins and it never came out. Multiple other customers ahead of us had the same issue and one party asked where their food was and the woman behind the counter was exceptionally rude, saying that she did not know and walked away without an apology. Another customer was told they could not make her ordered item due to running out of an ingredient, and the staff asked her multiple times what she wanted instead. It was a disorganized mess.

I would not have left this review had the employees gave a heads-up that the kitchen was behind and wait times were up, or if the staff was apologetic, but that was...

This place is truly fantastic. The food, most usually, is absolutely delicious. The staff is very nice, and some of them are truly Omelette masters.

There are vegetarian and meat-lover options available, ice-cream, coffee-enthusiast drinks, and some odds and ends (not just food) available for purchase.

The place is kept clean, and is well lit and offers a fair view of nature from one side of the restaurant. It's open bright and early, and sometimes stays active until late. During Ski-season, expect long lines.

Pastries available! My food recommendations: The WindHam sandwich, Grilled Cheese on multi-grain with pesto and/or bacon. For breakfast, have the Woodsman. Omg it's tasty.

If you are in Windham, NY, you owe it to yourself to try the Higher...