GK Mongolian BBQ — Restaurant in Tracy

My mother and I decided to check out this restaurant since we've passed it quite a lot of times. After going to Costco for gas. We entered and saw the restaurant was very full so we decided we would get our food to go. I can't remember the name of the woman who assisted us but she was extremely helpful. Literally from the moment we walked in to the moment we walked out, she was able to answer every question my mother had to offer, and my mother asked quite a lot of questions. The way it starts is you get a bowl over by the meat area. You must put on gloves which I absolutely loved as it keeps everything very hygienic, or at least it's hygienic as humanly possible. Another woman who worked at the restaurant suggested that I add the oils to the meat as it would push it down a little bit so that I can add a bunch of vegetables as well, and I did. It was a really great tip! After getting all of your meats and vegetables and the oils, you wait over at the farthest right side of the restaurant for the two chefs to cook your meal. It literally takes less than 5 minutes. Over in. This area is also the bathroom but everything was very clean so it didn't really seem like a problem. There's also a giant bucket for you to put your used gloves into. From there you go to check out your order. My mother and I also got shrimp, which is about $5 extra as well as some BAO buns. I don't remember how much the buns cost . Your bull comes with one free dumpling, a small thing of rice, and a soda. Please remember to tip everyone! There's a tip container over by the chef's area as well as the tip you give at the register. All together our meal came out to about $45. The food was absolutely delicious, though I recognize that because my mother and I did not put a lot of oils on, it wasn't as seasoned as I would have liked. All in all though, I definitely will be returning to...

Okay, so once upon a time I loved this place. However, today I am not sure if I will ever go back. I have never been talked to by someone so rude. I was made to feel like I was interrupting his conversation. As I was making my bowl I went towards the fridge and asked if I could get some tomatoes and corn. The guy looked at me and said that it would cost extra. I told him I had never been charged extra before. He said that is because it is for dinner and it is lunch time now. I turned to my husband and he said to get it. I turned back around and said okay, I will pay extra. He ignored me. When another man came from the kitchen area, I asked him if I could get some tomatoes and corn. The first guy looked at me and said that will be an extra charge. I, after being ignored, raised my voice louder so he could hear me this time. I Also, hit my hands and said, I said I would pay the extra. He heard me that time because he stated that I didn't have to "yell at him like that". He is right I didn't have to yell at him like that. However, he could have helped me out the first time I asked. He never even moved. I felt like he only told me that it was extra because he didn't want to bring it out to me in the first place. The sad part is, my husband and I really like this place. I never yell at server's. The young lady in the front was so helpful and sweet. I feel bad that she has to work with someone who is so rude. I have made review videos about this place. I admit I should not have had the reaction I had, but it came from his actions on how he was talking to me and...

Don’t come here!! Service was terrible I came in on Monday for dinner the place was disgusting! The restaurant was so dirty and disgusting, the bar area was disgusting food mixed in with other food which is a health hazard for people with allergies. I seen an older guy use the same dirty cleaning rag and dump the food that was fallen on the edges back inside how disgusting. The waitress with the blonde hair not sure if her name was sandy or something like that was so unprofessional. Who ever owns this place needs to teach employees how to have professionalism. As soon as I walked in she is on her phone and had to wait to be greeted. She then proceeded to talk in Spanish and gossip about another coworker while I’m trying to make my bowl, all while still touching her phone and making to go food, very unsanitary. It made me feel so uncomfortable how they were making jokes and talking about inappropriate stuff (sexual) in front of customer thinking we don’t speak Spanish. I don’t think it’s appropriate to speak Spanish when you are working if the business is not typically a Spanish business, and I seen almost all the employees on the phones while touching stuff and not clean their hands. The manager or owner should have them cleaning that filthy restaurant instead of on the phones, I never been somewhere that allows phones while you are clocked in working and on the clock getting paid it’s very unprofessional and tacky and teach you servers especially the older blonde Mexican one to be professional and do...