Went to get a 90 minute massage with Renee and it was the best massage I've had in the longest time. Thank you, thank you, thank you!!!
ā-----ā UPDATE: After getting a membership I requested a hot stone massage several times with the receptionists. Each time I arrived i didn't get what I wanted. Got several excuses talking about how a note needed to be on file with attitude of they could care less. Like I put the notes on there?! At times I wouldn't come in and I would have available credits. They started adding up so I decided to freeze my account. No body went over the guidelines when requesting this and just emailed the form... I decided to call in to use my credits not knowing I couldn't use them. I had a nice hot stone massage (finally) to be told the price was $210. While complaining the receptionist had no empathy and decided to tell me I could cancel my membership when I still have credits on file. I tried to explain thats not the reason why I was irritated. I was irritated that the receptionist don't have any customer service skills to first off schedule an appointment correctly several times until my membership was frozen, have attitude with me when I come to relax, and say I could cancel my membership like I'm not a valued member. Afterwards the girl with the bleached blonde short pixie cut wearing glasses says would you like to schedule your next appointment? Like I want to schedule an appointment with her being the receptionist. First off she was eating in the lobby when I arrived and after my 90 minute massage she had her leftover food on the lobby counter. Then gives me attitude while voicing my frustrations, had zero empathy, and told me I could cancel my membership. I hope to see that management retrains their receptionist. I'm supposed to go there to relax not feel belittled while they're not being professional. I had no problem paying the $210 but its the fact that the receptionist kept messing up and had an attitude with no consideration to what happened and asked me to cancel... WHO...
Ā Ā Ā Read moreI live in Arizona but I am in California to visit family, I decided to book a massage at the Tracy location with Marco, let me tell ya, best decision I ever made! He probably thought I was weird because after the massage I told him he had hands of a God! But itās the honest truth! I have had many massages in my life but that was definitely ranked #1 best massage I ever had! I honestly donāt even know what words to describe it, I was just left speechless and ache free. I felt like I was floating on a cloud as I walked out. I might as well fly out once a month to receive a massage from Marco! & also I do want to mention the girls at the front desk were so kind! I wish I got their names! I hope they didnāt think I was a B word, that wasnāt my intention at all. I was confused because at the location in Arizona I go to it is only $80 a month. The lady who signed me up for my membership said I can go to any location at that price. So I was just unfortunately misinformed and was wanting clarification why I would have to pay more at the Tracy location. The girls at the front desk were so patient and gracious! Thank you for helping...
Ā Ā Ā Read moreI recently had the pleasure of visiting Mavies again for a massage. I have been going to him for years now and I couldn't be more impressed. From the very first massage with him, it was clear that Mavies truly knows his stuff. His expertise and knowledge about the human body are evident in every aspect of his practice.
The session was incredibly therapeutic, targeting all my problem areas with precision and care. Mavies has a remarkable ability to identify and address specific issues, providing relief and promoting overall well-being. His technique is both soothing and effective, making for a deeply relaxing experience.
Beyond his technical skills, Mavies is professional, attentive, and genuinely cares about his clients' health and comfort. He takes the time to listen to your concerns and tailor the massage to meet your individual needs.
I highly recommend Mavies to anyone seeking a knowledgeable and skilled massage therapist. You'll leave feeling rejuvenated, relaxed, and well taken care of. Thank you again Mavies for everything!! You seriously make my life a whole...
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