IHOP — Restaurant in Tracy

IHOP has a new look and from what I remember, some new staff. This was our choice for breakfast over Denny's for a change. We were seated immediately in the busy front section of the restaurant. This is my take and don't get me wrong because I Love family settings and have one of my own. When you have a couple that comes in without children or grandchildren you can assume that they may want a quiet meal. Don't sit them in the busiest part of the restaurant where there are screaming children. Instead, seat them in a remote area without screaming children. Next, do not wait a half hour to tell your seated customers who have already ordered food that their food is just being made and why. Customers are not interested in the why, they just want to eat and a half hour in IHOP with screaming children of patrons don't exactly get much understanding. Finally, If it weren't for the food being made on point, we probably wouldn't return again. I don't care who's section who is sitting in(which is why they place you in certain areas of a restaurant based on the servers), just know that if a couple comes in without children, they more than likely don't want to hear children they didn't bring in, screaming through their whole meal. If your kitchen staff has an issue with the meals they're preparing, don't tell your customers and expect understanding especially after 11am. The servers, cooks and hostesses need to get it together with the same plan and the management needs to address these problems. It's not the customers who need...

My kids woke up and wanted breakfast. We drove to Tracy to go to IHOP. It was a Saturday and the line wasn't too bad. We waited maybe 10 minutes tops. Staff was friendly and gave us the perfect amount of time to choose our food. Everything was pretty good, but there were a few things that bothered me (ever so slightly) my oldest won't eat eggs so we asked to substitute the eggs for dinner hash browns. She said that she could give him hash browns, but there would still be a charge. Ok. Fine. But they not only took the eggs off, they still charged me regular price AND charged me for potatoes too. I get it. Not that big of a deal. Moving on. The food took a while, but I understand that we are in the times we are in and all that. When we finally got our food, it was hot and tasted good. Our waitress was kind and kept checking up on us. IHOP isn't the cheapest place to eat, but it was a pretty solid choice this time. Especially as I am constantly disappointed by the customer service whenever we go out of our...

Can i first just say Ive never complained about my food or service ever ever EVER but it was so awful here i had to! Went in early one busy morning and wad seated. From jump my server seemed to be out of her element. She said she never worked mornings she works nights and that she hated the staff and they were slow. That was before we even ordered. So we ordered. Simple order. Nothing special.and my friends omelette was brought out and only part if mine. Only 2 pieces of very raw bacon and a tiny portion of hashbrowns and w small burnt pieces of toast. I waited as long as i could for my 2 eggs. But by the time she brouggt them i had ate some of my bffs food so i just wanted to leave. Still she blamed the kitchen for the delay. I had to go complain to a manager and he felt so bad he comped my whole bill.he was very nice about it but i still will never go back. In case that big blonde haired girl is...