Wendy's — Restaurant in Tracy

Placed an order then went to pick up the food and was told that there was no order under that name. There was a bag already sitting on the counter with a wholly different name when we arrived. Showed a lot of relevant receipts showing that it should've already been ordered and prepared at this current place. They continually insisted that they didn't have it - already getting frustrated and annoyed. We insisted that yes - we ordered here - and that's when a lead or manager showed up. They went to check the bag on the counter and it was our exact order, but mislabeled with someone else's name. On top of that, they didn't even have any of the drinks prepared. Not to mention whatever machine that serves the Frosty was serving just pure melted ice cream. Saw a poor gal also get served that slop. We ordered all this at around 7:20 PM, mind you - we didn't even get back until a little over 8 PM. The brown-haired chick with the yellow bracelet and no tag that works at the front should either get retrained or fired because their behavior was unacceptable - especially when the issue arose from THEIR negligence. Completely dismissive of the issue and in fact, tried to shut it down at every single avenue as if they are incapable of mistakes. The front lead/manager was the only one with the common sense to check if the mistake was on their end and resolved it quickly - mainly because they wanted...

On the road for work traveling through, craved something fulfilling but inexpensive. Spotted the Wendy's in Tracy to get mainly some Chili, but spotted a $5 special (Wendy's double, fries, 4 piece Chicken Nuggets and a drink). Sure enough, to add a Lg Chilli nearly $3 more gave me plenty of food to keep me going to the next b site. The Chili w/ Onion and Shredded Cheese (temp was hot and tasted the same great taste that I know and love). The Double burger was smaller than the usual Dave Burger, but had some crispy Bacon, fresh Onion, lettuce, tomato and pickles and the bun rounded off by the Mayo and Catsup. I used the opportunity dip the nuggets into the Cheesy part of the Chili and this might be a new hit for me from now on.

I would like to add that the Staff was fast, nice and kept working on cleanliness of the lobby. It was great. I enjoyed the visit. Thank you...

The food is great, the drive thru line is not. Three stars for the food and nothing else. Don't complain about the wait either if you choose to eat here: you're only holding up the line and nobody cares to hear what you have to say. They're hungry. If you have the patience, then Wendy's is awesome. If you don't have any patience at all, go somewhere else and leave these poor people alone. They're trying their hardest to get that good food out as quickly as possible and don't need some immature punk teenagers or grown men trying to show off to their friends while in the drive thru. If you've gotta show off to your friends that you're cool by being rude to an employee, they WILL take their time meanwhile calling the police while you wait. Coppers are called all the time here due to the hotel next door and the parking lot full...