CuTea Boba — Restaurant in Traverse City

My drink was delicious. Finally a good quality, legit boba place in tc.

A couple suggestions: I think with a bit more staff training the service would be great! There were plenty of employees so I don’t think it was a staffing issue, but they all seemed a little flustered. No owner in sight and no obvious authority figure around to make sure it was running smoothly.

Each customer should be asked for their name. The staff were calling out what each customer ordered when it was ready instead of just yelling out a name …. It was unnecessarily confusing.

Overall my experience with the product itself was fantastic. With some small tweaks to their ordering system and a bit more organization/better trained staff this place should have a line out...

I got passion fruit/lychee green tea and didn't taste any lychee. Service was incredibly slow, it took 15 minutes to get most of our drinks, didn't get the coffee at all because they were out of hot cups, which we were only informed of after paying and waiting 20 minutes. The woman who took our order was semi rude and the employees overall just didn't really seem to know what they were doing. The pick up counter and tables were dirty with spilled tea and the waffle was undercooked and doughy. The boba was squishy and they told us the milk teas were made with water unless you specifically ask for a tea base. Which seems misleading. The decorations were cute, but overall was disappointed with...

Glad to see TC getting boba places, but the drinks from here were bad. Everything is powder based so there’s no real authentic flavors. A good milk tea would be made with brewed tea, milk and sugar/sweet syrup added. The pearls were good, but the overall cost for these drinks are not worth it. Recommend the owners visit a city with real milk tea and adjust your recipe. Otherwise, lower the prices; such an absurd cost for low quality powdered products.

Also, maybe properly train your staff on HOW to train new staff? The girl at the counter was very nice, but the person trying to train her was grumpy and...