Starbucks Coffee Company — Restaurant in Troy

When my brother went there earlier today, the barista told him they DO NOT make the Starbuck Reserve Dark Chocolate Mocha, and told him they can make it at the West Main location since it is a company store. Because of that, my brother ordered three large coffees. However, when they were ready, the worker sold him two mediums and one large, and my brother told the worker it was wrong. The barista gave him an attitude instead of fixing the problem. He just left the coffees and...

I normally don’t have any issues with this Starbucks, but I encountered a very nasty employee. She didn’t greet me, nor even smile. She acted like I was a burden to her. I thank her as she handed me my drinks and I kindly asked her if the door to the right was an exit. In a very snobby, hateful voice she said “No, that’s an emergency door!” I won’t be back after dealing with her nasty attitude. Beware, if you see a lady with blue hair and a hateful look on her...

So I went in yesterday morning to get coffee meanwhile the two older ladies working were very rude and my order was not right!! And even after I told her it wasn’t right before she made it she still continued to make it then looks at me and says this is how it comes. (I customized mine) I even showed her the receipt. Anyways my husbands & i’s coffee was absolutely nasty and a waste of money!! Thanks Jennifer and whoever the...