November 11, 2023 addition to review: Attended bridal shower for friend's daughter today. We were there an hour before regular opening for the party. The one that booked the party had issues when confirming reservation several weeks ago. They said the reservation was a different time. Was suspect and then today found out why....they double booked parties. Ours was small (12 attendees) and the other was large (approx. 20 or more). Obviously they were making more money with the larger .group. Large group was so loud and boisterous, we had to practically scream to hear each other. Instead of waiting until gifts had been opened, wait staff started coming and getting our orders....standing and blocking our view from seeing the bride. Got the impression they were rushing us. At one point a staff member stood close to where bride was sitting and was commenting on the gifts being opened. Really? Should have stayed in the background. Food was mediocre at best today. Cake the hosts ordered had way to much icing and most left the icing on the plate. Also note that as stated in original review, tables were sticky. May need to find better products to clean the tables.
Noticed as the other party was winding down (but no where near leaving) that the staff started moving their personal items and making room to seat a walk in party of three. Personally if I walked in a restaurant that obviously had two parties going on, I would have left, but apparently those folks were desperate.
Previous review: Had their food before but today was first time to "eat in". Went in after the normal lunch hours. Tables were dirty. Ours never got wiped down. Waitress took my tea order while friend went to restroom. A waiter came and put the tea down in front of my friend without asking who had ordered. When asked he brought another glass...neither was full. Took our sandwich order and when he brought the food, he went and got one fork. Had to ask for napkins. The original waitress came by and asked if food was okay about three bites in and left ticket. After that, no contact from staff til we went to the register. We ran out of tea, with no offer of refill. I paid for our lunch and left a tip but it would have been better if we had received better service. Thankful I carry a drink with me in the car, so i was able to quench my thirst. Considering the cost and service, I will continue to go to Toast in Pell City when I want a sandwich experience. Always good service and food...
Read moreEdit: it was a good run.
Had this place rated five stars, and I'm not sure what's happened.
Had them cater my sons wedding and picked up the day before. The meal we picked up was serviceable, not great but okay. The brownie was bad, real bad. Very disappointed because I've never had a bad experience here before. It has been awhile, but I thought it was a one off.
The next day catering was a disaster. Service should have been at 1:30, but arrived at 2:15. No apology, no words spoken. Just started setting up. The food was cold. As cold as the delivery persons attitude, which if haven't been clear, was very cold. A little scared to eat it, because it had clearly been too long at room temperature. It is a shame what has been lost, but you should know that this restaurant has changed.
Previous review: 5 stars This is a great place that reminds me a bit of a soda jerk. The people are friendly and the food is great.
It’s a little estrogen rich atmosphere wise, but I take my bride with me so i have some camouflage heh. Seriously though, great food and...
Read moreCame from Hartselle for lunch on the recommendation of a friend and drug along a friend from Huntsville. The menu has a nice variety. I chose the 4-Corners Sandwich with Brocolli Salad and my friend had the Chicken Alfredo Melt. My sandwich was delish and my friend liked her's as well. I was a little disappointed that the wait staff didn't seem to know if they had brocolli salad or what was in it but did make a recommendation on the Chicken Alfredo for my friend. The brocolli salad was PINK and definely different. It was the vinegar and red onion that turned it pink. I wrote it off as her being VERY young. The atmosphere was great for a lunch stop and the staff was friendly, The table for two was a little small and was crammed a little to close to a large piece of furniture (bumped my shoulder more than once). I'll definitely be back and next time, I'm saving room for one of the delicious looking ice cream shakes/sundae's we observed...
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