Bruegger's Bagels — Restaurant in Tucson

They have friendly staff and I enjoy their bagels. They have lots of flavors (with some unique ones) which is perfect for me. I have a semi complicated order and they comply. One guy who's been there longer than I have been going used to poke fun at my order and did cashier when I went back to this location again and did not know how to make the coffee so we had to wait a while longer for him to ask another person there to make the drinks for him while he took over her spot. Now I have never managed a bruggers before, but I would have thought an employee of several years ( yes I am certain it's the same guy) would know how to do all aspects of the front line and cashier role. Maybe they do things differently here but all of the other cashiers were able to make coffee drinks as well as process my payments at this location specifically and others I have been to. The line ended up wrapping around the store as we waited for our drinks which I felt bad for but we had already...

I normally go to the Bruegger's on tanque verde but they were starting to be too lacks with covering their mouths as they were breathing on my bagels. I acknowledge that this probably presents a low risk but is best practice during a pandemic to cover your mouth with a mask and likely speaks to other concerns about best practices for cleanliness etc.

Anyway I decided to go to another store and was pleasantly surprised at both the cleanliness and friendliness of the staff at this location. The manager was clearly in charge had a nice smile you could see even with the mask and the person that rank me up even showed off her pink button mask holder that another customer had given her.

I'm a UArizona professor and also appreciated the team spirit the manager and many of the employees were demonstrating. This will definitely become my goto bagel place even if it's a tad more inconvenient than the other one.

Thank you for your excellent...

My daughter frequents this bagel shop on her way to school throughout the week. Today she went in as she always does and was met by a creepy middle aged man, that often flirts with her. He greeted her and she politely greeted him back, and he looked her up and down and said “I’m better now”. She is 17, and he is clearly much much older. To top it off she orders the same thing each time, a plain cheddar bagel with no cream cheese. This same older man made her order, gave her a hard time about not wanting cream cheese on her bagel, as he always does, and when she got in her car her bagel was filled with cream cheese. She went back in to get the order fixed and she was met with laughter from everyone and this same older man said in a condescending way “oh, did I make a mistake?” Followed by some more laughter. My daughter will not be returning as a...