NYPD New York Pizza Department — Restaurant in Tucson

Nothing we ordered on our visit would i classify as new york style food. The reg. pizza is not great. The sauce is bland and flavorless. The cheese is sad. It reminds me of the pizza we got on fridays in elementary school. Exact same cheese. Crust was too thick for what should be. Pizza didn't fold. Not ny -ish in the slightest. I scored the reg slice a 3 out of 10. Tried a Sicilian slice next. It had an ungodly amount of sauce on it. But the sauce was bland as well. Like super bland. No seasoning, no olive oil just crushed tomatoes. Crust was better than the reg pizza but was too crispy on the bottom. Like it was reheated. Then there is that same cheese again. Score 3 out of 10.

Then tried the meatball parm hero. This too was a disappointment as they felt the need to dump parmesan cheese all over the hero. Never have i ever ordered a parm hero and it came covered in parmesan cheese . Yuck. I personally hate parmesan cheese. And having so much of it on my hero ruined it for me. I dont know what they were thinking. If i wanted it i could have put it on myself, why put it there in the first place and so so much of it. SMH. On the plus side the hero bread, meatball and sausage from what i could taste, was ok. Not great, just ok. Score 4 out of 10. If that hero didn't have a ton of parmesan cheese poured on it, it might be a 7 or 8 . Such a shame.

I took off a star for the lousy sauce, another for the thick hard unfoldable crust. The third for the elementary school reminiscent cheese. The fourth for dumping parmesan cheese on my hero. I did give them an extra star for using mozzarella on their heros and not provolone like so many others use. So theres that.

Dining area is bare minimum. Uncomfortable, stackable chairs, wobbly tables, thin cheap napkins and all. Decor is standard bar type atmosphere. They could be serving Chinese food or fried chicken and it would still be appropriate. What im trying to say is the restaurant itself didnt come across as a pizzeria. Aside for the name outside.

Nothing i ate would i ever want to eat again so i won't be back. I also take offense at calling this ny style. It is not. Lies. Open this restaurant in ny and it would be closed in a week. But because this is tucson and people dont know any better its acceptable. You can do better. If you want the closest to ny pizza in tucson my top pick is arizona pizza co. Next up is Argenziano's. This place wouldn't make my top ten...

I have been to this store 3 or 4 times. The food has been delicious, however last night I went to order take out. I made a comment on whether or not the prices on line were the same as the store? The cashier responded probably not, but we do give a military discount of 10%. I already knew that, but said "cool". After I ordered everything, I calculated the bill to be $45 plus tax minus the discount. It came out to $57. I asked if the military had been applied. She was obviously getting frustrated because the computer was freezing up. She told me that it had been. When I questioned it, I was told that it was built in. I went and sat down. I then calculated the receipt, and to no surprise there was no discount. I went and told them about the discrepancy. They said they'd look into it. When they finally brought me my order, the same cashier asked me if I'd like a brownie or a cookie. This was their way of making up for not giving me the discount. I went out to the car, looked through everything and noticed I was missing a ranch for the wings. They don't offer ranch with wings, so you have to pay extra. I went back in and asked for the ranch that I had already purchased. When I got home, we found that the small pizza which was supposed to have light sauce instead had heavy sauce and my Buffalo wings had ni sauce. I called the store and was asked to come back so they could fix it. Upon returning, their attitudes and tones of voice were professionally rude. After waiting about 15 minutes to have the order replaced, they brought it out and "Sorry for the inconvenience". That was it. After speaking with the owner the following day, and getting his perspective on what happened, by saying they could have been nicer, but they followed policy. We don't give out free or discounted stuff if mistakes are made. It's not good business. Basically what he said to me, was if we inconvenience you with our mistake, OH well, it happens! I for one will not return again. There are a lot more pizza joints...

If I could leave less than a one star I would. Just got off the phone with the owner. I had an issue with my gluten free pizza not being gluten free and I got very sick. I have celiac disease. No one reached out to me for 2 weeks after putting in a complaint for a refund. Finally I called after not hearing anything back and I asked if they could remake since it's seemed to be an issue for a refund. The lady who I spoke with said she was reaching out to the manager or owner and never gave me a call back and left. I called an hour later to then speak with a new employee. She gave me the owners number. I called him. He literally told me it's not his problem that the pizza wasn't labeled gluten free. He said not a lot of people have gluten allergies so it doesn't really matter. He completely denied my accusation against it not being gluten free. He said "if your scared about getting gluten free pizza then don't order it." WHAT!? This place is a joke! 2 weeks ago when I ordered the pizza the lady handed them to me and said "we didn't label them but you'll be able to tell by the crust looking crispier." This place is all about money. They don't care about you. Stay as far away as possible. The owner is extremely manipulative. For the record he offered to make me a new one but his tone and mockery made me decline the offer. Just as a cherry on top the rest of the order was partly messed up. I've been visiting here for a few months and never had an issue. I'm completely disgusted. He treated my celiac disease as a laughing matter, and tried to blame me for it. He took no responsibility. Anytime I would try and talk he interrupted me by denying any claim I would make. Yikes. I’ve also seen some other pretty insane reviews. This place is a joke and a mess. Don’t know what the owner was on when he started up this business but this is more like New York...