Sonic Drive-In — Restaurant in Tullahoma

So I just moved from Florida to Arlington Texas and I decided to go for a walk to get a Birthday card for my Son Cristian . I passed by this specific Sonic as I was very parched and approached the door to ask for a cup with water and ice . The wonderful Hispanic lady manager saw me and with no hesitation gave me the water. I then came back to the location on the way back after getting the card for my son as I got parched again . This time an African American manager approached the door and I asked very nicely , may I have a refill on this water I have . She proceeded to tell me , water is not free , I don't do refills so I'm going to have to take your cup , throw it away and charge you for a new cup and the water as well . I didn't know what she meant as the other lady did it and not once spoke out in that manner . Not very professional on her behalf or accommodating at all . This is a hospitality industry in which one should always try to step into one another's shoe and look out for the people . I'm pretty sure Sonic wouldn't make a scene about handing a cup with ice and water to a civilian who really needed it . That's how you lose business and repeat customers . I as a kid would always love to stop in grab a chili cheese Coney and a route 44 Cherry limeade with some tater tots . Looks like I won't be coming back to this...

Never ever have I ever got a chili cheese dog from there that I didnt have to eat with a spoon or fork. They are one of my favorite items that they have. One of the girls in the office went and grabbed our lunch today and when I opened it up this is what I had...A chili cheese dog with barley any chili or cheese on it that I actually just picked up and ate which has never happened and a half full fry....I havent even drink my shake yet and Im hopefully that will give me some light at the end of the tunnel this meal was such a disappointment and even worse for what I paid for it that I had to go ahead and post my review before going forward with anything else. I have came back to edit this review because I was pretty disappointed in my food that I received so I called and spoke with the manager I think her name was Brittany and she was super nice and is going to fix my food. This made me not so upset that they didnt get things right because she was attentive and made me feel like she was actually as concerned about my food as i was :-) Thanks she was my light at the end of...

First of all, I do love my Sonic! I'm a frequent flyer at the N. Jackson St. location in Tullahoma and the food & drinks there are always great. The ONLY complaint I have has unfortunately become consistent problem at this location and it happens often enough that I feel the need to mention it here.

The center core from a head of lettuce DOES NOT belong on a burger! The center core from a head of lettuce doesn't belong in a side salad, much less on a Sonic burger! No one wants to eat a hard, almost golf ball sized hunk of lettuce, especially on a burger. Unfortunately, this isn't the first time this has happened to me which leads me to believe that it's a common problem for everyone. The core that ended up on my burger yesterday was so big it literally tore the bun when they assembled the burger. Sorry, but there is literally NO WAY the person building that burger did this without knowing it was there! ...