Let me start with this… I’ve shot pool all over Oklahoma, including some that are now shut down because of age. I’ve shot pool at the home of the US Open 9-ball championship, many times, which is on the east coast of the US, while I was in the service.
So, many years later, I thought I’d go hit the tables on what I thought was an established pool hall and place for people to hang out. In the beginning, I was right.
Fast forward two plus hours and a couple drinks/meals, I found out why Magoos will NEVER get over the edge, nor will they get my business or anyone I discuss this situation with.
So… take it what you will…
We get in and find a nice atmosphere. Albeit, nobody to tell you where to go to get assigned a table (no big deal). We walk to the bar and order a beer/drink. Waitress points us to where to get assigned a table…
We get assigned a table after 30 mins or so. We play for a few hours. Have fun conversation with the folks around us for the time we are there as well. We decide we’ve had enough and ask for a check. I go to the “pool table assignment” area and ask for my license and to tab out. The bald fella (yes there was two of them) with glasses, asked me what table I was on. I told him #26, not once, but FIVE times… which I responded with… “you do realize you’ve asked me that 5 times now?” He then asked me my name (for the third time) and I told him, again. He turned around, grabbed my license, held it in front of me and said… “Is this you?”, which I replied, yes.
He then took my license and tossed it across the counter like he was playing the quarters drinking game with my ID. That’s when I lost it with him and questioned him. Which also brought upon the security guard to the scene, because I raised my voice, as anyone would that was disrespected to this point.
For the record… Security guard (my brother): you are gold!
Also: waitress… with braces: You are gold!
What you can’t have in an establishment that works upon repeat business is… have a person that thinks they are bigger than the establishment. PERIOD.
I’d love to come back there, but my first time was tarnished by a person that thought they were bigger than the establishment.
Best wishes, I’ll shoot...
Read moreUpdate 4/3/23 The boxer machine has been moved to a safe distance. (Last pic) Thank you management!
Unsafe Placement of the new Boxer Machine. Claw machine is touching up against the Boxer. I injured my hand here at 2/23/23 @ 11:30am One step punch and follow through. Turned my hips and my fist went through the bag and hit the steel corner of the front of the claw machine on my way down. Ouch. I had to go to the hospital for X-Rays, before I left Magoo's I asked management on duty for someone to contact regarding this and only got a name of the GM. I also showed the bartender a video of the incident that my brother was taking. Bottomline, the boxer machine needs to be placed away from the other machines. It's not safe, especially if someone was drinking. I was just there to play pinball with my brother and noticed the new boxer machine and got really excited because the old Boxerl there is awesome. A person with a longer arm could easily punch through the bag amd into the glass. I took pictures of the machine and left. I've attached pics to show how the machines were set up and my hand after the first hour of swelling and then after my hospital visit. I don't much appreciate the way I was treated when I was obviously in a ton of pain and asking them to move it. But I'm not satisfied with bad mouthing anybody here. The bartender lady was trying to be kind. But she did a poor job of letting me know how to contact the GM or even taking me seriously about having someone move the machines apart or my injury. I have loved Magoo's for years, fond memories from the early 90's up until this moment. Super Dissapointed and my hand is busted up on top of that. There are games literally smashed together up the entire wall. This should change. As it is not a safe place for these kind of...
Read moreWe love the food and the environment, it’s always a good time. I love the waitress in the bar specifically as well, her name is Rozz which is the only one who acknowledges us. However me and my boyfriend are long standing customers and we always come in along with his mother WHO is also a long standing customer. Unfortunately, we have to always wait over thirty to forty-five minutes for a server to even take our order. It’s almost as if they prioritize people drinking alcohol at the pool tables over the other dine-in customers as if we aren’t paying customers who ALSO ALWAYS TIP MORE than twenty percent to the waitress serving us. It almost seems as if this would stop happening over the time that we go because we are long standing customers. Utterly, this is not the case. One would like to think your regulars are the ones who get treated the best since they will always come and be there rain, sleet, or snow, and it almost seems as if they don’t seem to pose any care to that at all. These are also the same servers we see every time we come so they know who we are as well. I am also a waitress in the food industry so we know when it’s busy, but I never forget my regulars. Even a slight gesture acknowledging they see us sitting there and they’ll be right with us can go a long way. Let alone we only ask for ranch when we dine in, NEVER anything else. To conclude, it’s very inconsiderate and if this persists we just might not come...
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