Pizza Factory — Restaurant in Turlock

I wanted to watch the NBA All-Star Saturday events and thought, 'Maybe I should head to Pizza Factory, have a pizza and try out their self-serve beer taps. When I arrive, I ask the girl at the counter if they could put the event on the television, as every screen had the Olympics on. She said she would do that for me, thus I ordered my pizza.

As I am sitting and waiting, she had yet to change the television to the event after ten minutes had passed. When she arrived with my pizza I asked her again to put the event on and she said, "Oh yeah, I'll do that for you." As I sat there eating my pizza for fifteen minutes, she didn't once make any effort to fulfill my request.

Sure, one could argue that maybe she was busy. Well, they weren't that busy. They had four tables worth of customers, including myself. No followup, nothing. I ate my pizza that skimped on the pizza sauce and had an overall quality that is below the absurd price they ask customers to pay and left.

I'm not going to lose my cool at her in front of her coworkers for not fulfilling a simple request and disregarding me the entire time I was sitting there. I think I'm better off writing this review and warning others that the customer service and quality of food is not good at the Pizza Factory in Turlock. Lesson learned. They won't be...

So many times people only write a review if something bad happens. This the opposite, the owner happened to see that I wasn’t happy with my drink from across the room. I was simply going to pour it out and get something else. He came over and fixed the issue right away and made sure I was happy with the results. Not only is there that but the price of the lunch buffet is better than most places and the quality of the salad bar and the pizza that was served was very good as well. Place was clean and the staff, even before the boss walked in, were pleasant and very helpful. Would eat here at anytime in...

First time trying this location we were initially attracted by a online add I saw on Facebook. Unfortunately they told my wife they couldn’t honor the promotion which was a bummer. Besides that the staff was very friendly service was pretty fast and the pizza is quite good. I really enjoyed the wings with a cold beer. The atmosphere is clean and crisp very brightly lit. They have a couple games for kids but not enough to keep them entertained for long. Overall an enjoyable experience just wish they would honor their online ads especially when it’s posted the day of otherwise...