Chick-fil-A — Restaurant in Tuscaloosa

I picked up a meal to go. I ordered the 4 piece chicken tenders with waffle fries and a lemonade. I also tried their macaroni and cheese and purchased the medium one for a friend. Let's talk about false advertising. The chicken tenders are more like fingers. They are not the long, straight pics of chicken that are pictured on their menu or website. They are so tiny that they fit inside a little red box. The macaroni and cheese were good, but talk about over-inflated prices. The small one in the red container is $3.79. The medium one in the white container is $4.75. There's barely 1/2 an inch difference in size between the two. I spent almost an entire $20 for this meal, whereas I could have paid half for that at two other fast food restaurants. I won't be wasting my money here anymore. I thought they were...

Whoever the shift manager is, surely isn't a business major at UA. They were cranking out orders and then came to a sudden halt. MANY orders after mine had already been given out. Like people who got here 10 minutes after me. I asked about it and was told I'm coming up next. About another 5 minutes later the person I'll assume was the shift manager yelled out to all the customers for us to chill out and wait "aight"; that our orders were coming but all spicy chicken sandwiches were behind. By this point there was 20 of us standing there and this was not lunch rush. It was 2pm. She could have handled that about 100x more professionally. I love Chick-fil-A but I think I may have found...

The service is awful and they need to hire more employees. I understand that it gets busy but I’ve worked at CFA and the guests come first. Whether it’s refilling a drink or getting more sauce. I received my order and politely asked for a new drink since the fanta had no syrup and I was rudely cut off by a “have a nice day”. In the middle of my sentence! So rude I had to have my boyfriend get it for me. Even then it took him forever, because the employees weren’t paying any attention to their guests. They need more employees definitely. The lines are long and wait times for food is even longer. It seems like there’s only one person in the kitchen and two as cashiers....