Rounders — Restaurant in Tuscaloosa

I used to really love this place but I wont be coming back. Tonights experiance was horrible. My husband and I arrived around 12:45AM and when we went to pay they charged my husband $10 and normally its $5 for over 21 to get in. I watched the security guard split the bill in half and pocket half for himself and I should have said something but I was giving the benifit of the doubt. So careful with your transactions there. We got in and saw a huge line so we immediately decided not to stay so I ran and used the restroom and at 12:55 we asked for a refund. Also, the ladies room had no toilet paper... Anywho the security guards refused to give us a refund because we had been in there to long and "partied". The only reason we were in there for 10 mins was because there was no toilet paper and I had to improvise. We were very kind, understanding, and courteous. We just want our $30 back because of everything that went wrong. I mean seriously, we were there for less than 15 mins. So, watch transactions because they will overcharge, check for toilet paper in the restrooms, check the line inside and outside before you go in, dont expect a refund, and watch out for bad security guards. If you see security guard pocketing money speak up,...

I had a terrible experience at The Rounders Club in Tuscaloosa. My friends and I were asked to leave simply because one of my friends was stumbling on the way to the bathroom. We understand if staff had concerns, but the way it was handled was extremely rude and unprofessional. The security guards, especially one woman and a shorter guard, were yelling at us instead of letting us explain ourselves.

My friend has a heart condition, so of course she might appear more affected than the rest of us, but we were just trying to get her to the bathroom to pull ourselves together. Instead, they wouldn’t even let us do that. When the manager came over, he said he would take his security’s word over ours, without even listening to what we had to say. That made the situation even worse.

It was embarrassing, unnecessary, and honestly felt discriminatory. We even talked with some other Black girls there who had similar issues with the staff, which told us it wasn’t just us being singled out. By the time we decided to leave, security was up in our faces like we had done something wrong, even...

I’ve never seen an established treat its customers and workers so terribly. This place is awful. The management is horrible. Just because your clientele is college students doesn’t mean you can scream and treat them horrible. I’ve seen the workers scream at a person and refuse them service because they didn’t tip. First off they are freshman in college how do u expect them to know to tip. Second off that’s not how you treat a customer. Yes that’s frustrating and disappointing but let’s have some respect. It’s not mandatory to tip it’s a bonus if you gave good service which you clearly aren’t if you serve people with an attitude. This establishment is horrible....