Wasabi Sushi Bar & Asian Bistro — Restaurant in Tyler

First the waitress was very nice. Understood that I had 2 separate orders and I had two separate credit cards that I would be paying each order for. However, the chef/manager decided that it was all one order and I was paying with two credit cards and he was going to charge me extra % for the use of two cards. He was not very nice in his manner or tone... After straightening him out. I told him that I didn't appreciate his tone or manner and he just shrugged his shoulders and took the payments. This was already understood by the waitress because she wrote it on two separate tickets. He is an azzhole and should not be dealing with the customer if he is going to treat them like schit. NOW AS FAR AS THE FOOD IS CONCERNED : *hot sour soup... I guess it depends on what chef makes it but it's never consistent in hot or sour equally balanced... Nor do they use enough of accoutrements that supposed the soup ie: wood ear mushroom, bean curd, bamboo shoots, etc. Becareful and look at your ticket and see if they charge you for the fried wantons for your soup.. Which are free in the restaurant. Given ⭐⭐⭐ for this. *Got the rice free sushi 🍥 if you're diabetic like myself this is the best option for satisfying you're sushi 🍥 indulgence. Highly recommend... Have tried all of the rice 🍚 free sushi 🍥 rolls you can't go wrong with either choice. Given ⭐⭐⭐⭐⭐ for this. Was not very happy how it was packaged for transport as it was a to go order. But this is like my 8th time to eat here. As I like to test a restaurant at least 3 times before I rate it, just to give them a chance. Unless the first time is so agregious it has to be put out there. Please try them they're menu...

My wife and I first tried this place based on a recommendation from my son-in-law before we moved to the area over a year ago. It was a wonderful experience and the best sushi I had in a very long time. So a very welcome and pleasurable experience. Unfortunately, since relocating to the area in July we've tried on five separate occasions, both lunches and dinner, and the service has been inexcusably bad. Now in their defense they have had a HELP WANTED sign on the door since we first revisited in July but this doesn't excuse the existing staff, which we've had repeatedly, from the terrible service. I could wrap my head around a large turnover and constantly new, inexperienced staff. But this hasn't been our experience. We've had the same few waiters each time. As far as the menu, the food here has been excellent except for a single experience. My only bad experience with this was when the sushi chef had a bright idea of covering almost all of my nigiri and sashimi with ponzu sauce. It obliterated the taste of the sushi and I might as well have been getting sushi at a grocery store. If they can get their existing waitstaff staff trained and possibly not over extended in the number of tables each server has I am sure this would push them above and beyond reach of the other sushi restaurants in the area. Until then we'll keep going to one of the Hibachi places and order our nigiri...

I had been wanting to experience Wasabi for about 3 years & was finally able to guilt-trip a night for Mother's Day. 🤭 (Note, if it weren't for taking a back road from the motel I was staying at due to storm damage to my home, I would never known where Wasabi was located.) Being it was a Sunday night (8:30pm), the dim (probably going for intimate ambiance) lighting first had me question if they were open. Once inside, the staff were pleasant & attentive. We were seated right away. Our server [Brandon?] was prompt, polite, & willing to answer questions.

I ordered the Baked Salmon Roll, for the appetizer, and Kung Pao scallops for the entrée. The Baked Salmon Rolls were better than I anticipated. An asparagus spear runs through it, but it's flavor is not dominant. The Kung Pao scallops were not what I expected. [Japanese hibachi has influenced my expectations.] I can-not- say they weren't good, they were just not what I was expecting. They taste as if they're coated in a breading. They don't 'look' coated, but they tasted coated, & I'm used to scallops only being seasoned & seared.

I will definitely go back! 😊 I'm going to try a different entrée, but the appetizer will be a...