Susan Robinson Jewelry — Local services in Tyler

I have been shopping at this wonderful fine jewelry store since the age of 15!!! Since my initial visit and purchase, to this present day, I have been welcomed and treated as family!!! The SRJ team are near and dear to my heart ❤️!!! They are all so skillful with regard to all things fine jewelry!!! I don't have to even think about what I want as far as fine jewelry, because my precious Cyndy and all the sweet, sweet SRJ ladies attentively listen and take interest in learning the style, detail, and taste in jewelry of each client. I can speak to this first hand. They are literally able to pick out elegant pieces that I fall in love with at first sight. My wishlist is expansive and I have never been made to feel pressured about purchasing anything. Every single repeated encounter and purchase with SRJ has always been nothing short of amazing in all regards and because of this, they continue to have my repeated, loyal support. For any major or minor fine jewelry purchase, I can always trust my dear and precious friends at SRJ. Love You...

Very expensive repairs for simple repairs. Work was done on time, but were more than what was quoted and one looked really good…the other is very ugly and cheap looking and had I known that was what she meant I would have said no thank you, but the estimate was done over the phone. I’ll have to go elsewhere and have that piece taken off and replaced because it looks like it doesn’t belong on the piece of jewelry as it looks like any other loop attaching to a necklace and it’s giant in comparison to the cross it attaches to, so it looks awful. I had no idea, but the repair was done and it was my fault for not knowing. The other piece looks great, but way too expensive in my opinion, but I should have known when you have to be buzzed in to get into a jewelry store. I’m sure they fo great work on other jewelry, etc…mine was a simple fix and didn’t need to be over $350 for...

After losing my wedding ring, Melinda Ricketts took the appraisal she had done a few years ago and met with me to redesign my ring. The biggest chore was finding the right diamond for my engagement diamond. Melinda was efficient and had several diamonds for me to look at from the size I had to a little bit bigger. She guided me to the one I chose without making me feel pressured. She was quick to get the design to me, offered to make a model which I turned down. In less than 3 weeks the ring was in my possession. She did an awesome job of taking my old ring formation and redesigning the band to give me the look I wanted. Just gorgeous!! I recommend Susan Robinson Jewelry in Tyler and Melinda Ricketts for any of your fine jewelry needs. They...