Maneki Sushi Union City — Restaurant in Union City

Worst experience ever... I had dined here before and received bad service and never reviewed the place, and since I'm a person who believes in giving second chances I decided to bring my family here again a year later thinking that their service and food may have gotten better. BOY WAS I WRONG... We came in here on March 10, 2017 at opening time 11:30am to have some lunch for my aunts birthday. First sign of trouble is when we received our food before the waitress even asked if we'd like to order drinks. Now I didn't think much of it, and we didn't mind it since my family and I were there having a light-hearted conversation. We received our food and finally some water and tea when WE ASKED for some. The food was ok, it wasn't the best sushi and sashimi but we were hungry, the fish wasn't fully thawed and the crab in the california rolls are made with imitation crab meat and overripe avocados. We were the first group (and a small group of 3 at that) there so there shouldn't have been any excuse for the waitress to not be able to serve us well, what really did it was when I had ordered a togo order specifically with NO RICE and DOUBLE SALAD. The waitress went back and added it onto the tab, when the check came back to me for me pay and sign, I noticed that the itemized receipt said NO SALAD DOUBLE RICE, so I politely asked another waitress to check with the kitchen and make sure that they put double salad instead of double rice because I knew that the ticket sent to the kitchen would confuse the cooks and make them put rice. What pissed me off even more was when the waitress dismissed it and said that they will put double salad instead of rice and that the kitchen knows. SHE DIDN'T go to the back to tell them and make sure, she instead proceeded to take orders from the other tables and the phone... I receive my order and lo and behold, it was double rice and no salad at all... So I took the food back to the waitress, told them that they didn't listen to me and made up every excuse they can give me for their incompetence and lack of quality service. They did nothing to make up for the bad service and continued to give me the same lame excuses. This is the worst place to eat, don't go here! They need new management and I hope they go out of business and is replaced with a better restaurant whether it is...

I been here countless and countless times. Never been disappointed ever. That's a lot to say about their service and quality.

The place is small but clean and comfortable. The waitresses/waiter is always smiling and helpful. The seafood is always clean and fresh.

Rolls I would recommend are BMW and the Lion King. They are great and honestly you cannot go wrong with any rolls they offer as they are all made with high quality ingredients.

Before I continue let's take a step back to the appetizers. The melting sea chicken is tuna with jalapenos on top. So juicy and just literally blends the two flavors flawlessly.

Last couple of times i ordered the chicken katsu and chicken donburi.

The chicken katsu is the right amount of crispy and comes with that irresistible katsu sauce. They give a rather large serving so expect to take home some chicken. That gold flaky crust makes the rice that much tastier while eating.

The chicken donburi which is a bowl of chicken with some sauce on top of rice. Add some of that chili powder they hve and this is the tastiest bowl they have. The chicken is tender and soft and that broth they use is just drool worthy!

And don't your forget to order that green tea ice cream because how can you leave without tasting that desert?!

You step outside and feel like you were transported from Japan because it satisfies that craving that cannot be quenched...

2nd time coming here. Pros: Open even from 3pm to 6pm, so it's nice to be able to get Japanese sushi anytime. Restaurant is clean. We went around 4pm and there were a few other tables of customers. Food came quickly. Server was friendly and tentative. Food was very good. Cons: Very hard to find a parking space. Some of the dishes were over filled with onions, and the tempura was a bit oily. Atmosphere was a bit dark. Overall, very good place to get sushi

3rd time here, end of summer 2018, and I would say their score dropped a bit to 3.5 stars. Hopefully, they can change things around. This time we went, it was for dinner. There were about 5 tables as it was still early. My boys love tonkatsu and teriyaki, while my daughter loves sushi. The tonkatsu was a little oily. It should have drained about 30 seconds more. The teriyaki was really sweet, but my son said the beef was tender and tasty. My daughter usually gets the Cherry Blossom. Taste was still good and the tuna smelled and tasted fresh, but you can tell the sushi chef was a novice. Pieces were not cut evenly; roll was not wrapped tight (fell apart when using chopsticks); outer layer of tuna was not consistent - thick at some parts and thin at others; and the inner ingredients seem haphazardly cut - no uniformity. Sushi is...