Chick-fil-A — Restaurant in Universal City

Outstanding Service and Always Delicious! The Chick-fil-A in Universal City is hands down one of the best locations I’ve been to! The food is always fresh, hot, and exactly what you’d expect from Chick-fil-A — consistently delicious. But what really sets this place apart is the amazing staff. Every visit, I’m greeted with a smile and genuine kindness. The team here truly goes above and beyond to make sure your experience is perfect. The restaurant is always clean, the service is fast, and even during the busiest times, the staff keeps everything running smoothly. It’s always a pleasure to stop by for a meal here. Big thanks to the Universal City Chick-fil-A team — you all do an...

So glad to have a Chick-fil-A in the neighborhood. This will be much more convenient for lunch breaks from JBSA Randolph. Opening days can get crazy (especially with Chick-fil-A), but this location knocked it out of the park today. It was crowded for sure, but the line progressed quickly and the wait was reasonable. The owner’s wife was quick to welcome me to the restaurant and thank me for my patronage. After ordering the owner himself came by and thanked me himself. Food itself was tasty (as usual). The dining room was clean, and all of the staff I interacted were very nice. Will definitely be back again...

I’m so impressed with this new location! From the moment I pulled in, everything was clean, organized, and running smoothly, even though they just opened. The staff was incredibly friendly and welcoming, and you can tell they genuinely care about great service. My order came out quickly, hot, and perfectly prepared. The restaurant itself is spotless, bright, and comfortable, and the drive-thru was surprisingly fast for a grand opening!

Huge shout-out to the team and management for starting off strong. This will definitely be my go-to Chick-fil-A from now on. Highly recommend...